Environmental Services Director
Aramark, Brunswick, ME, United States
Aramark Healthcare+ is seeking candidates for an Environmental Services Director position. This management role involves developing and executing custodial solutions to meet customer needs, servicing and/or maintaining a physical location to client specifications. The Director will manage the day‑to‑day operations of the Environmental Services (Housekeeping) Department, ensuring overall cleanliness of the facility, patient room cleaning, bed turnaround times, floor care, trash removal, and biohazardous waste handling. The position also strives to drive patient satisfaction and improve HCAHPS scores.
Job Responsibilities
Leadership – Lead, mentor, engage and develop teams, including recruiting, assessing, training, coaching and managing performance. Ensure facilities services connect to the appropriate Executional Framework, utilize the GROW Coaching model, reward and recognize employees, and maintain safety and sanitation standards.
Client Relationship – Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Deliver and model WEST as the foundation for excellent customer service, identify client needs, communicate operational progress, and develop custodial programs to meet client and customer demands and specifications.
Financial Performance – Build revenue and manage budgets including labor, supplies, equipment, and related services/materials. Ensure completion and maintenance of P&L statements, adopt Aramark processes and systems, eliminate custom/manual reports, understand performance metrics, data, and inventory trends, and educate teams on key levers to improve margins.
Productivity – Implement and maintain GM agenda for labor and facilities initiatives, create value through efficient operations, appropriate cost controls, and profit management. Ensure full compliance with Operational Excellence fundamentals for facilities and labor targets.
Compliance – Facility Services.
Additional Responsibilities
Leadership
Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs.
Overall ownership and accountability of operational management and financial performance of the unit.
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers.
Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.
Reward and recognize employees.
Identify and engage top talent and develop team members to their fullest potential within the organization.
Plan and lead team management meetings.
Ensure safety and sanitation standards in all operations.
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires 3+ years of management experience.
Bachelor’s degree or equivalent experience.
Healthcare experience preferred.
Management experience in Environmental Services, housekeeping, janitorial, or custodial services required.
About Aramark Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
At Aramark, we proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
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Job Responsibilities
Leadership – Lead, mentor, engage and develop teams, including recruiting, assessing, training, coaching and managing performance. Ensure facilities services connect to the appropriate Executional Framework, utilize the GROW Coaching model, reward and recognize employees, and maintain safety and sanitation standards.
Client Relationship – Develop and maintain effective client and customer rapport for mutually beneficial business relationships. Deliver and model WEST as the foundation for excellent customer service, identify client needs, communicate operational progress, and develop custodial programs to meet client and customer demands and specifications.
Financial Performance – Build revenue and manage budgets including labor, supplies, equipment, and related services/materials. Ensure completion and maintenance of P&L statements, adopt Aramark processes and systems, eliminate custom/manual reports, understand performance metrics, data, and inventory trends, and educate teams on key levers to improve margins.
Productivity – Implement and maintain GM agenda for labor and facilities initiatives, create value through efficient operations, appropriate cost controls, and profit management. Ensure full compliance with Operational Excellence fundamentals for facilities and labor targets.
Compliance – Facility Services.
Additional Responsibilities
Leadership
Plans, controls and directs all cleaning, sanitizing and waste removal functions within a healthcare facility to meet operating and financial goals, client objectives and customer needs.
Overall ownership and accountability of operational management and financial performance of the unit.
Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers.
Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.
Reward and recognize employees.
Identify and engage top talent and develop team members to their fullest potential within the organization.
Plan and lead team management meetings.
Ensure safety and sanitation standards in all operations.
At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires 3+ years of management experience.
Bachelor’s degree or equivalent experience.
Healthcare experience preferred.
Management experience in Environmental Services, housekeeping, janitorial, or custodial services required.
About Aramark Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
At Aramark, we proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
#J-18808-Ljbffr