Leasing Manager | Hampden House
Saul Centers, Inc., Bethesda, MD, United States
Company Overview
Since 1931, The B. F. Saul Company has been engaged in the acquisition, renovation, construction, and management of residential property in the Washington Metropolitan area. The Residential division is currently comprised of four luxury properties: The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), The Milton at Twinbrook Quarter (Rockville, MD) and Hampden House (Bethesda, MD). Our Residential division prides itself on providing a high level of customer service to our residents to ensure complete resident satisfaction.
Opportunity Overview Join our team as the Leasing Manager at Hampden House in Bethesda, MD! We’re looking for an outgoing individual with strong customer service, networking, marketing, and sales skills to lead the Leasing team to achieve sales goals.
Under the direction of the General Manager, the Leasing Manager will provide superior customer service to all prospective residents and lead the Leasing team to achieve sales goals.
About The Opportunity As a Leasing Manager you will lead the sales team to peak performance while developing sales and marketing strategies that increase traffic, maximize closing ratios, and achieve and exceed budgeted occupancy. You will respond to web leads, telephone inquiries, conduct site tours, and effectively show, lease, and move in prospective residents. You will also lead motivational monthly leasing programs guided by goals to achieve optimum performance.
What You Bring
Minimum of three (3) years of experience in sales or marketing in retail, multifamily, or hospitality.
Minimum of two (2) years of luxury customer service experience.
Strong customer service skills and the ability to interact with residents/guests in a luxury customer service manner.
Fluency in English written and spoken.
Ability to perform basic to intermediate mathematical functions accurately.
Knowledge of Yardi, CRM systems and Fair Housing laws.
Core Company Competencies
Excellence:
Commitment to continuous improvement, innovation, and achieving the highest possible performance standards.
Ethics:
Demonstrates integrity, peer respect, and fairness, with a strong work ethic.
Results:
Consistently exceeds expectations to deliver exceptional results and value.
Sales Ability:
Uses customer-focused selling methods to achieve or exceed sales goals.
Planning & Organization:
Devises action plans, manages time and resources to meet deadlines.
Follow‑up:
Develops and employs appropriate follow-up procedures for job-related activities.
Initiative:
Spots opportunities and takes proactive action.
Attention to Detail:
Works diligently and thoroughly.
Overcome Challenges:
Works well under pressure or against internal/external opposition.
Maximizing Performance:
Engages in maximizing own performance and that of others to reach departmental and corporate goals.
Employee Benefits & Perks Healthcare (medical, dental, and vision); a competitive salary of $25/hour to $28/hour based on experience; a sales incentive program; tuition reimbursement; professional development reimbursement; commuter benefits; a welcoming and supportive work culture that values excellence, ethics, and results; and more.
Base pay is one component of the Residential Division’s total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, incentive plans and more.
Apply to join our dynamic team and take your career to new heights today!
If you are a candidate in need of assistance or an accommodation in the application process, contact [email protected] or 301‑986‑6000.
Equal Opportunity Employer / Veterans / Disabled.
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Opportunity Overview Join our team as the Leasing Manager at Hampden House in Bethesda, MD! We’re looking for an outgoing individual with strong customer service, networking, marketing, and sales skills to lead the Leasing team to achieve sales goals.
Under the direction of the General Manager, the Leasing Manager will provide superior customer service to all prospective residents and lead the Leasing team to achieve sales goals.
About The Opportunity As a Leasing Manager you will lead the sales team to peak performance while developing sales and marketing strategies that increase traffic, maximize closing ratios, and achieve and exceed budgeted occupancy. You will respond to web leads, telephone inquiries, conduct site tours, and effectively show, lease, and move in prospective residents. You will also lead motivational monthly leasing programs guided by goals to achieve optimum performance.
What You Bring
Minimum of three (3) years of experience in sales or marketing in retail, multifamily, or hospitality.
Minimum of two (2) years of luxury customer service experience.
Strong customer service skills and the ability to interact with residents/guests in a luxury customer service manner.
Fluency in English written and spoken.
Ability to perform basic to intermediate mathematical functions accurately.
Knowledge of Yardi, CRM systems and Fair Housing laws.
Core Company Competencies
Excellence:
Commitment to continuous improvement, innovation, and achieving the highest possible performance standards.
Ethics:
Demonstrates integrity, peer respect, and fairness, with a strong work ethic.
Results:
Consistently exceeds expectations to deliver exceptional results and value.
Sales Ability:
Uses customer-focused selling methods to achieve or exceed sales goals.
Planning & Organization:
Devises action plans, manages time and resources to meet deadlines.
Follow‑up:
Develops and employs appropriate follow-up procedures for job-related activities.
Initiative:
Spots opportunities and takes proactive action.
Attention to Detail:
Works diligently and thoroughly.
Overcome Challenges:
Works well under pressure or against internal/external opposition.
Maximizing Performance:
Engages in maximizing own performance and that of others to reach departmental and corporate goals.
Employee Benefits & Perks Healthcare (medical, dental, and vision); a competitive salary of $25/hour to $28/hour based on experience; a sales incentive program; tuition reimbursement; professional development reimbursement; commuter benefits; a welcoming and supportive work culture that values excellence, ethics, and results; and more.
Base pay is one component of the Residential Division’s total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, incentive plans and more.
Apply to join our dynamic team and take your career to new heights today!
If you are a candidate in need of assistance or an accommodation in the application process, contact [email protected] or 301‑986‑6000.
Equal Opportunity Employer / Veterans / Disabled.
#J-18808-Ljbffr