Digital Sales Representative
Remote Jobs, Springfield, VA, United States
Employer Industry: Home Improvement and Building Supplies
Why consider this job opportunity:
Competitive base salary starting at $21.50
Eligibility for an annual bonus program
Excellent benefits package, including health, dental, vision, and 401(k) with company match
Fully remote work opportunity within the United States
Supportive work environment focused on employee well-being and career growth
Opportunities for community involvement and additional meaningful benefits
What to Expect (Job Responsibilities):
Handle inbound call/chat volume, taking between 40-50 customer calls/chats per 8-hour workday
Complete all Brand Sales Trainings (BST) each month to ensure continuous improvement
Maintain excellent customer service standards through call quality and problem-solving
Log and retain accurate customer records in Salesforce.com
Collaborate with a team of 15-20 other sales associates, focusing on driving revenue and growth
What is Required (Qualifications):
High School diploma or equivalent
Minimum of 1-2 years of prior sales, retail, or customer service experience
Strong detail orientation and superior interpersonal skills
Proven experience using critical thinking tools to solve customer issues
Ability to type 40+ WPM for phone and 45+ WPM for chat
How to Stand Out (Preferred Qualifications):
Experience in a customer service role specifically within the home improvement industry
Familiarity with Microsoft Office and Google Office suites
Self-motivated and adaptable to changing environments
Strong understanding of Microsoft Excel
Excellent organizational skills
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Why consider this job opportunity:
Competitive base salary starting at $21.50
Eligibility for an annual bonus program
Excellent benefits package, including health, dental, vision, and 401(k) with company match
Fully remote work opportunity within the United States
Supportive work environment focused on employee well-being and career growth
Opportunities for community involvement and additional meaningful benefits
What to Expect (Job Responsibilities):
Handle inbound call/chat volume, taking between 40-50 customer calls/chats per 8-hour workday
Complete all Brand Sales Trainings (BST) each month to ensure continuous improvement
Maintain excellent customer service standards through call quality and problem-solving
Log and retain accurate customer records in Salesforce.com
Collaborate with a team of 15-20 other sales associates, focusing on driving revenue and growth
What is Required (Qualifications):
High School diploma or equivalent
Minimum of 1-2 years of prior sales, retail, or customer service experience
Strong detail orientation and superior interpersonal skills
Proven experience using critical thinking tools to solve customer issues
Ability to type 40+ WPM for phone and 45+ WPM for chat
How to Stand Out (Preferred Qualifications):
Experience in a customer service role specifically within the home improvement industry
Familiarity with Microsoft Office and Google Office suites
Self-motivated and adaptable to changing environments
Strong understanding of Microsoft Excel
Excellent organizational skills
#J-18808-Ljbffr