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Account Manager

Launch Consulting Group, Chicago, IL, United States


Launch Consulting is an

AI‑first digital transformation consultancy

and the digital consulting engine at the heart of

The Planet Group . We help enterprise and Fortune‑level organizations solve complex business problems and modernize how they operate through data, software, and AI.

We meet clients where they are on their transformation continuum, providing end‑to‑end support across advisory and strategy, design, build, implementation, managed services, and role‑based consulting. Our work spans AI initiatives, cloud modernization, data platforms, software engineering, and enterprise transformation programs that deliver real business outcomes.

What differentiates Launch is the rare combination of deep industry and domain expertise with a robust global delivery model. Unlike smaller firms, we bring scale and breadth. Unlike large systems integrators, we remain agile, flexible, and able to move fast—helping clients make bold moves toward their future state.

Launch partners with organizations that are entering new markets, modernizing platforms, adopting AI, or rethinking how technology enables their business. We bring the experts, craftsmanship, and momentum to help our clients execute with confidence and create lasting value.

The Role As an Account Manager, you will own and grow strategic relationships with existing enterprise clients, serving as a trusted partner throughout their transformation journey. This is a consultative, growth‑oriented role focused on long‑term value creation, account expansion, and client success—not transactional renewals.

You’ll work closely with senior client stakeholders, Launch delivery leaders, and Studios to identify new opportunities, expand existing engagements, and ensure Launch continues to deliver measurable business impact.

Responsibilities

Own and grow a portfolio of enterprise and upper‑mid‑market client accounts

Serve as the primary commercial point of contact and trusted advisor to client stakeholders

Identify, shape, and close expansion opportunities across AI, data, cloud, and digital initiatives

Partner with Launch Studios and delivery teams to align solutions with evolving client priorities

Develop and execute account growth strategies aligned to client transformation roadmaps

Ensure strong client satisfaction, retention, and long‑term partnership value

Maintain disciplined forecasting, pipeline visibility, and account planning

Who You Are You are a relationship‑driven, consultative seller who excels at growing complex enterprise accounts and helping clients progress through meaningful change. You understand how to uncover opportunity within existing relationships and translate trust into long‑term value.

You bring

Proven experience managing and expanding consulting or professional services accounts

Strong discovery, storytelling, and executive‑level communication skills

The ability to translate evolving business needs into data‑, AI‑, and technology‑enabled solutions

A growth mindset with a track record of account expansion and revenue growth

Experience navigating multi‑stakeholder enterprise environments across business, technical, and economic buyers

A collaborative approach to expanding business through delivery teams, partners, and ecosystem relationships

Confidence working across multiple industries and solution areas with a client‑first, outcome‑oriented mindset

The ability to operate independently while partnering closely with internal leadership and delivery teams

Motivation driven by long‑term partnerships, growth, and measurable client impact—not short‑term wins

Education & Experience

Bachelor’s degree in Business, Management, or a related field (or equivalent practical experience)

5–10+ years of experience in account management, client services, or consulting sales

Demonstrated success growing and retaining enterprise client relationships

Proven ability to identify, position, and close multi‑service expansion opportunities

Experience across AI, data, cloud, software engineering, or digital transformation preferred

Compensation and Benefits: As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short‑term disability, long‑term disability, life insurance, and matched 401k. We also have an uncapped, take‑what‑you‑need PTO policy.

The base salary range for this role is $115,000 to $180,000 plus variable compensation.

Our Corporate Recruiting team is excited to talk about our open positions and the opportunities to join the Launch team. Even if you are still in the exploratory stage of your job search, we are always looking to network! Connect with our team today and let’s talk more. Launch Consulting is an Equal Opportunity and affirmatively action employer.

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