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Strategic SaaS Account Manager: Renewals & Growth

PagerDuty, Albany, NY, United States


A leading digital operations company is seeking an Account Manager to manage a portfolio of SaaS customers in Albany, NY. This role involves building strong customer relationships, ensuring product adoption, driving renewals, and identifying growth opportunities. The ideal candidate has significant experience in customer success and SaaS environments, along with a proactive approach to relationship management. A Bachelor's degree and proficiency in tools like Salesforce are required. Competitive salary and comprehensive benefits package included. #J-18808-Ljbffr