eCommerce Key Account Manager
SharkNinja, Needham Heights, MA, United States
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Position Overview We are seeking an eCommerce Key Account Manager, to be a vital member of the Amazon Sales Team, responsible for driving SharkNinja’s "Amazon Obsessed with Winning" promotional strategy and executional management. Reporting directly to the Sales Director for Amazon, you will deliver critical elements of our commercial playbook while owning key external relationships across Amazon Vendor Services and other Pure Player Vendor Managers.
This role requires strong cross functional partnership across data, finance, operations, performance marketing, content and sales strategy to ensure full ability to outperform. Additionally, you will manage financial agreements and budgeting including ROI analysis to maximize spend efficiency along with market share. You will support the sales strategy by identifying growth opportunities, analyzing promotions and pricing, and assessing potential market threats, while collaborating with internal product teams to evaluate assortment productivity and contribute to long-term strategic planning.
Key Responsibilities
Drive the "Amazon Obsessed with Winning" model by optimizing daily performance and projections.
Serve as the primary point of contact for Amazon Vendor Services & other Pure Player VMs, establishing and nurturing strong relationships to drive sales growth and increase market share.
Collaborate with cross-functional teams, including media, content, brand, and operations, to ensure seamless execution of account plans, forecast attainment and exceptional customer experiences.
Conduct regular business reviews with customers to analyze performance, identify growth opportunities, and develop tailored strategies to drive business expansion.
Partner and execute an advanced, complicated assortment, pricing and promotion strategy.
Skillfully negotiate pricing, terms, and promotions to optimize revenue generation while fostering mutually beneficial partnerships with retailers.
Stay up-to-date with market trends, competitor activities, and consumer preferences to provide insights and recommendations to internal teams.
Monitor sales performance, analyze data, and generate comprehensive reports to track progress, identify areas for improvement, and inform strategic decision-making to achieve market share expansion.
Collaborate with demand planning and supply chain teams to optimize the flow of goods, ensuring accurate forecasting and efficient inventory management and timely order fulfillment.
Ability to drive organic product ranking to increase traffic, maximize conversion and sales.
Education & Experience
Bachelor’s Degree or equivalent experience.
5+ years of relevant experience in a strategic sales, promotional management or commercial account management for an e-commerce customer.
Proven ability to develop e-commerce 4P strategies and manage a complex assortment effectively.
Advanced proficiency in Vendor / Seller Management, Microsoft Office Suite, including Excel, Outlook, and PowerPoint.
Ability to handle multiple projects in a fast-paced work environment.
Strong communication and interpersonal skills for effective cross-functional collaboration.
Beauty industry background is preferred.
Salary & Compensation The annual salary range for this position is $84,000—$155,300 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
Equal Opportunity We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com.
Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
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Position Overview We are seeking an eCommerce Key Account Manager, to be a vital member of the Amazon Sales Team, responsible for driving SharkNinja’s "Amazon Obsessed with Winning" promotional strategy and executional management. Reporting directly to the Sales Director for Amazon, you will deliver critical elements of our commercial playbook while owning key external relationships across Amazon Vendor Services and other Pure Player Vendor Managers.
This role requires strong cross functional partnership across data, finance, operations, performance marketing, content and sales strategy to ensure full ability to outperform. Additionally, you will manage financial agreements and budgeting including ROI analysis to maximize spend efficiency along with market share. You will support the sales strategy by identifying growth opportunities, analyzing promotions and pricing, and assessing potential market threats, while collaborating with internal product teams to evaluate assortment productivity and contribute to long-term strategic planning.
Key Responsibilities
Drive the "Amazon Obsessed with Winning" model by optimizing daily performance and projections.
Serve as the primary point of contact for Amazon Vendor Services & other Pure Player VMs, establishing and nurturing strong relationships to drive sales growth and increase market share.
Collaborate with cross-functional teams, including media, content, brand, and operations, to ensure seamless execution of account plans, forecast attainment and exceptional customer experiences.
Conduct regular business reviews with customers to analyze performance, identify growth opportunities, and develop tailored strategies to drive business expansion.
Partner and execute an advanced, complicated assortment, pricing and promotion strategy.
Skillfully negotiate pricing, terms, and promotions to optimize revenue generation while fostering mutually beneficial partnerships with retailers.
Stay up-to-date with market trends, competitor activities, and consumer preferences to provide insights and recommendations to internal teams.
Monitor sales performance, analyze data, and generate comprehensive reports to track progress, identify areas for improvement, and inform strategic decision-making to achieve market share expansion.
Collaborate with demand planning and supply chain teams to optimize the flow of goods, ensuring accurate forecasting and efficient inventory management and timely order fulfillment.
Ability to drive organic product ranking to increase traffic, maximize conversion and sales.
Education & Experience
Bachelor’s Degree or equivalent experience.
5+ years of relevant experience in a strategic sales, promotional management or commercial account management for an e-commerce customer.
Proven ability to develop e-commerce 4P strategies and manage a complex assortment effectively.
Advanced proficiency in Vendor / Seller Management, Microsoft Office Suite, including Excel, Outlook, and PowerPoint.
Ability to handle multiple projects in a fast-paced work environment.
Strong communication and interpersonal skills for effective cross-functional collaboration.
Beauty industry background is preferred.
Salary & Compensation The annual salary range for this position is $84,000—$155,300 USD. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
Equal Opportunity We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com.
Candidate Privacy Notice
For candidates based in all regions, please refer to this Candidate Privacy Notice.
For candidates based in China, please refer to this Candidate Privacy Notice.
For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
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