Inside Sales Representative
Rexel USA, Port Charlotte, FL, United States
Company Description
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business through eight regions under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description We are looking for an Inside Sales Representative to join our Rexel team in Port Charlotte, FL!
The Inside Sales Representative is responsible for proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from the existing customer base.
What You'll Do
Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
Assist outside sales personnel by processing priority transactions.
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.
Prospect for new accounts within a specified geographical territory.
Manage a defined customer base and establish and maintain customer relationships.
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root‑cause analysis.
Process product quotations/proposals and provide continuous follow‑up throughout the completion of the customer's purchasing cycle.
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge.
Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
Other duties as assigned.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management reserves the right to assign or reassign duties and responsibilities at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, is a basic requirement of all positions at Rexel USA.
Qualifications What You'll Need
2+ years of customer service, sales, or electrical distribution experience.
High School diploma or GED – required.
Knowledge, Skills & Abilities
Ability to handle basic/intermediate issues and problems.
Basic/intermediate product and application knowledge essential.
A positive, friendly, and helpful attitude toward customers.
Customer‑oriented, excellent communication, presentation, organization, and problem‑solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Excellent negotiation and interpersonal skills.
Highly self‑motivated.
Familiar with Microsoft Office, ERP systems, and Customer Relationship Management tools (CRM).
Ability to work overtime as needed.
Additional Information Physical Demands
Stands, sits in a stationary position – at least 51% of the time.
Walks inside/outside office – frequently (21%‑50%).
Uses hands to handle or feel – constantly (51%+).
Stoop, kneel, crouch, or crawl – occasionally (up to 20%).
Climbs or balances – occasionally (up to 20%).
Talks, hears, tastes, or smells – occasionally (up to 20%).
Weight And Force Demands
Up to 10 pounds – frequently (21%‑50%).
Up to 25 pounds – frequently (21%‑50%).
Up to 50 pounds – occasionally (up to 20%).
Working Environment
High noise level and/or exposure to heat and cold – occasionally (up to 20%).
Works with potentially dangerous equipment – occasionally (up to 20%).
Travels to off‑site locations – occasionally (up to 20%).
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short‑Term and Long‑Term Disability Insurance
401(k) with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance, etc.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – we promote from within.
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed. We understand that our success and innovation are enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
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Job Description We are looking for an Inside Sales Representative to join our Rexel team in Port Charlotte, FL!
The Inside Sales Representative is responsible for proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from the existing customer base.
What You'll Do
Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
Assist outside sales personnel by processing priority transactions.
Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers.
Prospect for new accounts within a specified geographical territory.
Manage a defined customer base and establish and maintain customer relationships.
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root‑cause analysis.
Process product quotations/proposals and provide continuous follow‑up throughout the completion of the customer's purchasing cycle.
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends.
Participate in product meetings, product and process seminars, and product training to enhance and maintain personal and product knowledge.
Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources.
Other duties as assigned.
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management reserves the right to assign or reassign duties and responsibilities at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, is a basic requirement of all positions at Rexel USA.
Qualifications What You'll Need
2+ years of customer service, sales, or electrical distribution experience.
High School diploma or GED – required.
Knowledge, Skills & Abilities
Ability to handle basic/intermediate issues and problems.
Basic/intermediate product and application knowledge essential.
A positive, friendly, and helpful attitude toward customers.
Customer‑oriented, excellent communication, presentation, organization, and problem‑solving skills.
Ability to prioritize and manage multiple tasks and deadlines.
Excellent negotiation and interpersonal skills.
Highly self‑motivated.
Familiar with Microsoft Office, ERP systems, and Customer Relationship Management tools (CRM).
Ability to work overtime as needed.
Additional Information Physical Demands
Stands, sits in a stationary position – at least 51% of the time.
Walks inside/outside office – frequently (21%‑50%).
Uses hands to handle or feel – constantly (51%+).
Stoop, kneel, crouch, or crawl – occasionally (up to 20%).
Climbs or balances – occasionally (up to 20%).
Talks, hears, tastes, or smells – occasionally (up to 20%).
Weight And Force Demands
Up to 10 pounds – frequently (21%‑50%).
Up to 25 pounds – frequently (21%‑50%).
Up to 50 pounds – occasionally (up to 20%).
Working Environment
High noise level and/or exposure to heat and cold – occasionally (up to 20%).
Works with potentially dangerous equipment – occasionally (up to 20%).
Travels to off‑site locations – occasionally (up to 20%).
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short‑Term and Long‑Term Disability Insurance
401(k) with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance, etc.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – we promote from within.
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed. We understand that our success and innovation are enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
#J-18808-Ljbffr