Customer Service Representative
SC Works Trident, Spartanburg, SC, United States
Customer Service Representative
Job #: 1571368
|
Source:
SC Works Online Services
Posted:
03/05/2026 |
Updated:
03/09/2026 |
Expires:
04/03/2026
Location:
Spartanburg, SC |
Onsite / Remote:
Work onsite all of the time |
Job Type:
Regular, Full Time (30 Hours or More), Permanent |
Employment Agency:
SC State Credit Union
Your day-to-day as a Customer Service Rep Engage directly with members to provide exceptional service and support. Take inbound calls, address inquiries, and resolve issues efficiently, ensuring a seamless banking experience.
Assist members with account management, including deposits, withdrawals, and loan inquiries, while offering tailored financial solutions based on their needs.
Navigate internal systems for accurate data entry and record maintenance, adhering to quality standards and compliance regulations.
Identify opportunities to educate members about products and services, fostering a deep understanding of their financial options.
Collaborate with colleagues to promote a cohesive team environment aligned with core values.
Qualifications
Background in retail or customer service to engage and connect with members.
Strong willingness to learn and adapt to the financial services landscape.
Effective communication skills to convey complex information clearly.
Comfortable using various software tools for managing customer inquiries and maintaining accurate records.
Attention to detail and strong problem-solving abilities.
Customer‑centric mindset prioritizing members’ needs.
Bank and/or financial institution experience preferred.
How to Apply Apply online through the link below: https://scscu.applicantpro.com/jobs/4010608-51014.html
#J-18808-Ljbffr
|
Source:
SC Works Online Services
Posted:
03/05/2026 |
Updated:
03/09/2026 |
Expires:
04/03/2026
Location:
Spartanburg, SC |
Onsite / Remote:
Work onsite all of the time |
Job Type:
Regular, Full Time (30 Hours or More), Permanent |
Employment Agency:
SC State Credit Union
Your day-to-day as a Customer Service Rep Engage directly with members to provide exceptional service and support. Take inbound calls, address inquiries, and resolve issues efficiently, ensuring a seamless banking experience.
Assist members with account management, including deposits, withdrawals, and loan inquiries, while offering tailored financial solutions based on their needs.
Navigate internal systems for accurate data entry and record maintenance, adhering to quality standards and compliance regulations.
Identify opportunities to educate members about products and services, fostering a deep understanding of their financial options.
Collaborate with colleagues to promote a cohesive team environment aligned with core values.
Qualifications
Background in retail or customer service to engage and connect with members.
Strong willingness to learn and adapt to the financial services landscape.
Effective communication skills to convey complex information clearly.
Comfortable using various software tools for managing customer inquiries and maintaining accurate records.
Attention to detail and strong problem-solving abilities.
Customer‑centric mindset prioritizing members’ needs.
Bank and/or financial institution experience preferred.
How to Apply Apply online through the link below: https://scscu.applicantpro.com/jobs/4010608-51014.html
#J-18808-Ljbffr