Patient Accounts Representative - Bilingual English/Spanish
UW Health, West Middleton, WI, United States
Middleton, WI, United States (Remote)
Job Description Work Schedule:
This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 8:00 AM - 4:30 PM. Hours may vary based on the operational needs of the department. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process. This is a fast paced environment with heavy call volume.
To be eligible to work remotely, you must be in an approved remote work state for UW Health. We’ve included a link below to view the full list of approved remote work states.
We are seeking a
Patient Accounts Representative-Bilingual
to:
Use your medical billing knowledge and excellent customer service skills to answer all billing related questions while collecting from patients to ensure patient satisfaction and meeting UW Health’s self-pay collection goals.
Assist patients to ensure swift resolution of outstanding balances by providing information regarding billing practices, policies, and patient billing statements.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
High School Diploma or equivalent Required
Associate's Degree in Business, Finance, Health Information Management or related field Preferred
Work Experience
Experience with customer service, insurance, finance, or medical office Preferred
UW Health Revenue Cycle experience Preferred
Epic Experience Preferred
Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Legal Employer University of Wisconsin Hospitals and Clinics Authority
Locations 7974 Uw Health Ct, Middleton, WI, 53562, US (Remote)
Job Category Professional Non-Clinical
Job Function Billing-Insurance-Medical Coding
#J-18808-Ljbffr
Job Description Work Schedule:
This is a full time, 1.0 FTE position. Shifts will be scheduled Monday-Friday between the hours of 8:00 AM - 4:30 PM. Hours may vary based on the operational needs of the department. Applicants hired into this position can work remotely from most states. This will be discussed during the interview process. This is a fast paced environment with heavy call volume.
To be eligible to work remotely, you must be in an approved remote work state for UW Health. We’ve included a link below to view the full list of approved remote work states.
We are seeking a
Patient Accounts Representative-Bilingual
to:
Use your medical billing knowledge and excellent customer service skills to answer all billing related questions while collecting from patients to ensure patient satisfaction and meeting UW Health’s self-pay collection goals.
Assist patients to ensure swift resolution of outstanding balances by providing information regarding billing practices, policies, and patient billing statements.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
High School Diploma or equivalent Required
Associate's Degree in Business, Finance, Health Information Management or related field Preferred
Work Experience
Experience with customer service, insurance, finance, or medical office Preferred
UW Health Revenue Cycle experience Preferred
Epic Experience Preferred
Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Legal Employer University of Wisconsin Hospitals and Clinics Authority
Locations 7974 Uw Health Ct, Middleton, WI, 53562, US (Remote)
Job Category Professional Non-Clinical
Job Function Billing-Insurance-Medical Coding
#J-18808-Ljbffr