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ServiceNow ITAM Consultant

Danta Technologies, Cary, NC, United States


Employment Eligibility Statement Due to specific project and client requirements, this position is open to U.S. Citizens and U.S. Lawful Permanent Residents (Green Card holders). Sponsorship is not available at this time.

Danta Technologies evaluates all candidates in compliance with the Immigration and Nationality Act (INA) and EEOC guidelines. All hiring decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Note:

This role is located in Cary, NC and follows a hybrid work model, requiring 23 days onsite each week. The position is available to eligible candidates based in the North Carolina, United States only.

Role Overview We are seeking an experienced ServiceNow IT Asset Management (ITAM) Consultant with strong hands‑on experience in Hardware Asset Management (HAM) and Software Asset Management (SAM / SAM Pro) on the ServiceNow platform.

The consultant will engage in enterprise customer projects and manage the complete lifecycle of IT assets from procurement to retirement while maintaining compliance, governance, and cost efficiency.

Key Responsibilities

Design and implement ServiceNow ITAM solutions (HAM & SAM / SAM Pro)

Manage end-to-end asset lifecycle including request, procurement, deployment, maintenance, and retirement

Maintain accurate hardware and software asset inventory

Ensure software license compliance, normalization, reconciliation, and optimization

Integrate ServiceNow ITAM with CMDB, Discovery, SCCM, JAMF, Intune, Flexera, and other tools

Build dashboards, reports, and asset compliance metrics

Support IT asset audits and governance processes

Collaborate with IT, Procurement, Finance, and Audit teams

Required Skills

Strong hands‑on experience with ServiceNow ITAM

Experience with Hardware Asset Management (HAM)

Experience with Software Asset Management (SAM / SAM Pro)

Experience with CMDB and ServiceNow Discovery

Knowledge of IT asset lifecycle management

Experience with ServiceNow configuration and scripting (Flow Designer, Business Rules, Script Includes)

Strong stakeholder management skills

Certifications (Required / Preferred) Required

ServiceNow Certified System Administrator (CSA)

Preferred

CIS Software Asset Management (CIS‑SAM)

CIS Hardware Asset Management (CIS‑HAM)

ITIL Foundation

Notes All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits Danta offers a compensation package to all W2 employees that is competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), major holidays, and paid sick leave as per state law.

The rate/ salary range is dependent on numerous factors including qualification, experience, and location.

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