Service Writer
Air Comfort, Inc, Kalamazoo, MI, United States
Join Carleton Equipment – A Legacy of Excellence in Heavy Equipment
Carleton Equipment, Michigan’s premier heavy equipment dealership with
87 years of industry leadership , is growing – and we’re looking for a
Service Writer
to join our team.
This full-time role offers a fast-paced, hands-on environment where you'll play a key part in keeping our service department efficient and customer-focused. Whether you’re experienced in service operations or a strong communicator with technical curiosity, we provide
training and support
to help you succeed.
What You’ll Do:
Work closely with the Branch Service Manager and Director of Service
Create and manage service work orders for technicians
Answer and transfer incoming/outgoing service calls
Audit technician time cards and job clocks daily
Schedule and track technician trainingHandle health & safety compliance
Support the Parts Department (phone & over-the-counter sales)
Generate reports for service and performance
Compensation:
Starting Salary Range:
$40,000 - 60,000 (depending on experience)
Performance Bonuses : Available when goals are met
Benefits:
Medical, Dental & Vision Insurance
Life Insurance
401(k) with Company Match
Paid Time Off (PTO)
Retirement Plan
Bonus Structure
Professional Development Assistance
✅ Qualifications:
Valid Driver’s License
Experience in a service or admin role is a plus
Strong organizational and communication skills
Schedule:
Monday through Friday
8-hour shifts
#J-18808-Ljbffr
87 years of industry leadership , is growing – and we’re looking for a
Service Writer
to join our team.
This full-time role offers a fast-paced, hands-on environment where you'll play a key part in keeping our service department efficient and customer-focused. Whether you’re experienced in service operations or a strong communicator with technical curiosity, we provide
training and support
to help you succeed.
What You’ll Do:
Work closely with the Branch Service Manager and Director of Service
Create and manage service work orders for technicians
Answer and transfer incoming/outgoing service calls
Audit technician time cards and job clocks daily
Schedule and track technician trainingHandle health & safety compliance
Support the Parts Department (phone & over-the-counter sales)
Generate reports for service and performance
Compensation:
Starting Salary Range:
$40,000 - 60,000 (depending on experience)
Performance Bonuses : Available when goals are met
Benefits:
Medical, Dental & Vision Insurance
Life Insurance
401(k) with Company Match
Paid Time Off (PTO)
Retirement Plan
Bonus Structure
Professional Development Assistance
✅ Qualifications:
Valid Driver’s License
Experience in a service or admin role is a plus
Strong organizational and communication skills
Schedule:
Monday through Friday
8-hour shifts
#J-18808-Ljbffr
