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Senior Commercial Lines Account Manager

Harrison Gray Search, Tampa, FL, United States


Harrison Gray Search

has partnered with a well-established independent insurance agency seeking a

Senior Account Manager

to service and manage a commercial book of business while supporting Account Executives in delivering high-quality client service. This role serves as a key client contact, guiding renewals, reviewing quotes, ensuring policy accuracy, and driving retention through proactive communication and collaboration.

Key Responsibilities

Manage and service an assigned commercial book of business

Support Account Executives throughout the renewal process

Guide clients through renewals, including gathering exposures and submitting to carriers

Review quotes and assist in proposal preparation and presentations

Respond to cancellation inquiries with a focus on retention

Ensure accuracy of policies, endorsements, audits, binders, and certificates

Process renewals, applications, supplemental forms, and excess lines documentation

Review and manage policy audits and facilitate disputes when necessary

Quote and bind Special Event, Builders Risk, and Flood policies per underwriting guidelines

Identify cross-sell and rounding opportunities

Partner with Account Associates and Account Managers to support team performance

Maintain strong relationships with clients and carriers through responsive service

Attend continuing education and industry training

Qualifications

2+ years of insurance experience preferred

Knowledge of commercial insurance products, coverages, and regulations

Experience with AMS360 and ImageRight preferred

Proficiency in Microsoft Office and agency management systems

Strong communication, organizational, and time management skills

Valid driver’s license required

Must pass a background check

Must be authorized to work in the United States

Ability to work onsite, remote, or hybrid as required

Medical, Dental, and Vision Insurance

Employer-Sponsored Life Insurance

Short-Term & Long-Term Disability

401(k) with Company Match

Work-Life Balance

Generous Paid Time Off (Starting at 4 Weeks)

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