Senior Commercial Lines Account Manager

Harrison Gray Search has partnered with a well-established independent insurance agency seeking a Senior Account Manager to service and manage a commercial book of business while supporting Account Executives in delivering high-quality client service. This role serves as a key client contact, guiding renewals, reviewing quotes, ensuring policy accuracy, and driving retention through proactive communication and collaboration. Key Responsibilities Manage and service an assigned commercial book of business Support Account Executives throughout the renewal process Guide clients through renewals, including gathering exposures and submitting to carriers Review quotes and assist in proposal preparation and presentations Respond to cancellation inquiries with a focus on retention Ensure accuracy of policies, endorsements, audits, binders, and certificates Process renewals, applications, supplemental forms, and excess lines documentation Review and manage policy audits and facilitate disputes when necessary Quote and bind Special Event, Builders Risk, and Flood policies per underwriting guidelines Identify cross-sell and rounding opportunities Partner with Account Associates and Account Managers to support team performance Maintain strong relationships with clients and carriers through responsive service Attend continuing education and industry training Qualifications 2+ years of insurance experience preferred Knowledge of commercial insurance products, coverages, and regulations Experience with AMS360 and ImageRight preferred Proficiency in Microsoft Office and agency management systems Strong communication, organizational, and time management skills Valid driver’s license required Must pass a background check Must be authorized to work in the United States Ability to work onsite, remote, or hybrid as required Medical, Dental, and Vision Insurance Employer-Sponsored Life Insurance Short-Term & Long-Term Disability 401(k) with Company Match Work-Life Balance Generous Paid Time Off (Starting at 4 Weeks) #J-18808-Ljbffr