Service Writer
ML Holdings Company, Grand Junction, CO, United States
Job Title
This position will apply basic skills and procedures appropriate for the position within assigned, functional area. Duties and tasks are varied but standardized. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Power Equipment Company is committed to leadership and continuous improvement in environment, health and safety practices for the benefit of its employees, customers, and communities. Essential Job Functions
Work Order Administration: Processing paperwork from In-Box daily including: Job Jackets, Notes, Invoices, Parts returns Prepping Work Orders: Coding vendor invoices in a timely manner for the accounting department Keying vendor invoices into internal and external work orders Interpreting and entering mechanic notes daily for field jobs & shop Summarize mechanic notes for customer invoice (cause, complaint, correction) Deduct parts returns from open work orders as submitted, to maintain accurate inventory Code and submit expense reports for employee reimbursement. Post to work orders Code and submit Wells Fargo receipts. Post to work orders Obtain Purchase Orders for customer billing on jobs where one is required. Invoice work orders & mail to customers Other Service Administration: Issue customer credits when necessary Scan job packets into the PECO Archiver Other activities as directed by the Shop and Field Supervisors with any needs they have, parts transfers, etc. Deduct core credits when turned in (under $1000.00). If over that amount, deduct only after Volvo has evaluated Maintain the WIP Report Answer and direct incoming service related phone calls to appropriate personal Distribute service mail daily Daily time uploads for field and shop technicians Education and/or Experience:
High School diploma or GED 3+ years' experience in the Heavy Equipment Industry 3+ years technical Service Writing experience preferred Proficient with Microsoft Office Suite products Must be able to pass a background check with a clean MVR Power Equipment offers competitive pay and comprehensive benefits to include: Health, Dental, Vision, Life Insurance, AD&D Insurance, HSA/FSA Accounts, 401k + company match, Generous Paid Time Off and Paid Holidays. The work week is typically Monday - Friday, 7am - 4pm. Power Equipment Company is an Equal Opportunity Employer
This position will apply basic skills and procedures appropriate for the position within assigned, functional area. Duties and tasks are varied but standardized. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Power Equipment Company is committed to leadership and continuous improvement in environment, health and safety practices for the benefit of its employees, customers, and communities. Essential Job Functions
Work Order Administration: Processing paperwork from In-Box daily including: Job Jackets, Notes, Invoices, Parts returns Prepping Work Orders: Coding vendor invoices in a timely manner for the accounting department Keying vendor invoices into internal and external work orders Interpreting and entering mechanic notes daily for field jobs & shop Summarize mechanic notes for customer invoice (cause, complaint, correction) Deduct parts returns from open work orders as submitted, to maintain accurate inventory Code and submit expense reports for employee reimbursement. Post to work orders Code and submit Wells Fargo receipts. Post to work orders Obtain Purchase Orders for customer billing on jobs where one is required. Invoice work orders & mail to customers Other Service Administration: Issue customer credits when necessary Scan job packets into the PECO Archiver Other activities as directed by the Shop and Field Supervisors with any needs they have, parts transfers, etc. Deduct core credits when turned in (under $1000.00). If over that amount, deduct only after Volvo has evaluated Maintain the WIP Report Answer and direct incoming service related phone calls to appropriate personal Distribute service mail daily Daily time uploads for field and shop technicians Education and/or Experience:
High School diploma or GED 3+ years' experience in the Heavy Equipment Industry 3+ years technical Service Writing experience preferred Proficient with Microsoft Office Suite products Must be able to pass a background check with a clean MVR Power Equipment offers competitive pay and comprehensive benefits to include: Health, Dental, Vision, Life Insurance, AD&D Insurance, HSA/FSA Accounts, 401k + company match, Generous Paid Time Off and Paid Holidays. The work week is typically Monday - Friday, 7am - 4pm. Power Equipment Company is an Equal Opportunity Employer