Customer Service Representative
USA Jobs, Toledo, OH, United States
Customer Service Representative
We're seeking a Customer Service Representative to work at a premier global manufacturing client, in Toledo, OH. With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation: $17.50/ hr 2-year contract-to-hire Onsite in Toledo, OH Why you should apply to be a Customer Service Representative: Competitive pay with contract-to-hire potential Opportunity to work with a respected industry leader in manufacturing and supply chain operations Supportive, team-oriented culture focused on growth and continuous learning Gain hands-on experience with world-class customer operations and Lean Sigma methodology Onsite role with multiple weekday schedule options to fit your life What's a typical day as a Customer Service Representative? You'll be: Delivering consistent, proactive service as the first point of contact to address customer needs Collaborating with external customers and internal partners to create customer-centered solutions Entering orders accurately and maximizing every opportunity to "sell" to the customer Building close relationships to develop trust and obtain market insights Leveraging training and tools to support a waste-free environment and eliminate non-value-added activities Operating with integrity and adhering to personal safety action plans This job might be an outstanding fit if you: Hold a high school diploma (Associate's or Bachelor's degree preferred) Have previous customer service experience (phone or in person) in a fast-paced, ever-changing environment Are able to multitask, limit distractions, and remain professional on the phone Possess good computer skills with fluency in Microsoft Word, Excel, Outlook (SAP experience and supply chain knowledge a plus) Exhibit strong oral, written communication, and listening skills Demonstrate adaptability to change management initiatives Have supportive team spirit and a problem-solving mindset What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Service Representative today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
We're seeking a Customer Service Representative to work at a premier global manufacturing client, in Toledo, OH. With us, it's all about finding the job that's just right. Salary/Pay Rate/Compensation: $17.50/ hr 2-year contract-to-hire Onsite in Toledo, OH Why you should apply to be a Customer Service Representative: Competitive pay with contract-to-hire potential Opportunity to work with a respected industry leader in manufacturing and supply chain operations Supportive, team-oriented culture focused on growth and continuous learning Gain hands-on experience with world-class customer operations and Lean Sigma methodology Onsite role with multiple weekday schedule options to fit your life What's a typical day as a Customer Service Representative? You'll be: Delivering consistent, proactive service as the first point of contact to address customer needs Collaborating with external customers and internal partners to create customer-centered solutions Entering orders accurately and maximizing every opportunity to "sell" to the customer Building close relationships to develop trust and obtain market insights Leveraging training and tools to support a waste-free environment and eliminate non-value-added activities Operating with integrity and adhering to personal safety action plans This job might be an outstanding fit if you: Hold a high school diploma (Associate's or Bachelor's degree preferred) Have previous customer service experience (phone or in person) in a fast-paced, ever-changing environment Are able to multitask, limit distractions, and remain professional on the phone Possess good computer skills with fluency in Microsoft Word, Excel, Outlook (SAP experience and supply chain knowledge a plus) Exhibit strong oral, written communication, and listening skills Demonstrate adaptability to change management initiatives Have supportive team spirit and a problem-solving mindset What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Customer Service Representative today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.