Order Entry
South Bay Solutions, Inc., Fremont, CA, United States
Order Entry Clerk
The Order Entry Clerk is responsible for accurately entering customer orders into the company's system, ensuring all details are correct and processed in a timely manner. This role supports sales, customer service, and operations by maintaining accurate records and helping ensure smooth order fulfillment. Responsibilities
Order Entry Verify pricing and prints are accurate Verifying Order, match Work Order Printing and Reviewing Documents Communicate with customers or sales teams to clarify order details when needed Track and update order status, including changes or cancellations Coordinate with warehouse, production, or shipping teams to ensure timely fulfillment Maintain organized records of orders and related documentation Assist with resolving order discrepancies or issues Required Skills
Must be computer proficient Must be extremely organized Must be proficient in Microsoft Excel Must be very precise and detailed oriented Must be able to multi-task Communicate effectively within the team Education / Experience
High School diploma or equivalent required. At least 2+ years of Data Entry and Order Processing experience required. Basic math skills. Familiarity with ERP or order management systems (Epicor prefer) Work Environment
Office work environment Standard business hours, Monday to Friday, 8-hour shift Career Path
Customer Service Representative Sales Coordinator Program Manager Benefits:
Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) matches Paid time off (vacation/sick/holidays/floating holiday) Referral program
The Order Entry Clerk is responsible for accurately entering customer orders into the company's system, ensuring all details are correct and processed in a timely manner. This role supports sales, customer service, and operations by maintaining accurate records and helping ensure smooth order fulfillment. Responsibilities
Order Entry Verify pricing and prints are accurate Verifying Order, match Work Order Printing and Reviewing Documents Communicate with customers or sales teams to clarify order details when needed Track and update order status, including changes or cancellations Coordinate with warehouse, production, or shipping teams to ensure timely fulfillment Maintain organized records of orders and related documentation Assist with resolving order discrepancies or issues Required Skills
Must be computer proficient Must be extremely organized Must be proficient in Microsoft Excel Must be very precise and detailed oriented Must be able to multi-task Communicate effectively within the team Education / Experience
High School diploma or equivalent required. At least 2+ years of Data Entry and Order Processing experience required. Basic math skills. Familiarity with ERP or order management systems (Epicor prefer) Work Environment
Office work environment Standard business hours, Monday to Friday, 8-hour shift Career Path
Customer Service Representative Sales Coordinator Program Manager Benefits:
Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) matches Paid time off (vacation/sick/holidays/floating holiday) Referral program