CUSTOMER SERVICE REPRESENTATIVE
Family Dollar, Marrero, LA, United States
We are Louisiana's leading appliance service company and proud to be Whirlpool Factory Certified. We offer a range of attractive company perks in addition to our standard benefits.
If you are a warm, authentic, and passionate person that enjoys working with the public, we have a job for you in our Metairie, LA office!
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Paid vacations every 5 years for team members
PTO Accrual weekly
Flexible doctor visits with personal leave
Bi-monthly lunches
Metric bonuses for achieving goals
Monthly metric bonuses
Group Hospitalization and Prescription Coverage
Short Term & Long Term Disability
Life Insurance
Paid Leave
Paid Holidays
Group Retirement Program
Job Responsibilities
Answering calls and emails from customers, staff, and manufacturers
Gathering accurate customer information when scheduling service appointments
Updating customer status with manufacturers, and customers
Coordinating and managing schedules with customers and service personnel
Verifying warranty coverage for customers
Maintaining friendly, reliable, and helpful customer interactions
Qualifications
Minimum one year of customer service or call center experience.
Excellent written, verbal, and listening communication skills.
Detail-oriented and proactive problem solver
Dedicated to providing exceptional customer service and building rapport with customers.
Proficient in basic computer functions
Collaborative individual with a strong ability to work effectively in a team setting.
Willingness to learn and exceed expectations.
If you're interested in joining our established Customer Service team and enjoying these fantastic company perks and benefits, submit your application today!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
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If you are a warm, authentic, and passionate person that enjoys working with the public, we have a job for you in our Metairie, LA office!
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Paid vacations every 5 years for team members
PTO Accrual weekly
Flexible doctor visits with personal leave
Bi-monthly lunches
Metric bonuses for achieving goals
Monthly metric bonuses
Group Hospitalization and Prescription Coverage
Short Term & Long Term Disability
Life Insurance
Paid Leave
Paid Holidays
Group Retirement Program
Job Responsibilities
Answering calls and emails from customers, staff, and manufacturers
Gathering accurate customer information when scheduling service appointments
Updating customer status with manufacturers, and customers
Coordinating and managing schedules with customers and service personnel
Verifying warranty coverage for customers
Maintaining friendly, reliable, and helpful customer interactions
Qualifications
Minimum one year of customer service or call center experience.
Excellent written, verbal, and listening communication skills.
Detail-oriented and proactive problem solver
Dedicated to providing exceptional customer service and building rapport with customers.
Proficient in basic computer functions
Collaborative individual with a strong ability to work effectively in a team setting.
Willingness to learn and exceed expectations.
If you're interested in joining our established Customer Service team and enjoying these fantastic company perks and benefits, submit your application today!
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
#J-18808-Ljbffr