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Customer Service Representative

AMS Association Management Services NW, Kennewick, WA, United States


Title:

Concierge

Location:

Kennewick, WA Salary: $19 – $21/hour

(DOE) Target Start Date:

April 13, 2026 NOW HIRING: MULTIPLE OPENINGS

This is not your typical front desk position .

At Club 10, you will become the face of the resident experience.

YOU

set the tone.

YOU

create the energy. And

YOU

deliver a level of service people remember. We are building a hospitality-driven, resort-style environment and looking for individuals who naturally bring professionalism and personality into every interaction. If you thrive in high-energy environments, enjoy working with people, and take pride in delivering exceptional service, this is where you belong.

What You’ll Be Doing

Greet residents and guests and serve as the main point of contact

Monitor amenities and keep all spaces clean, organized, and guest-ready

Support events, reservations, and resident activities

Respond to calls, emails, and inquiries professionally

Enforce community guidelines and report concerns

Coordinate with onsite teams to maintain a safe, high-quality experience

What We’re Looking For

You don’t need to come from luxury hospitality, but you do need to bring the energy.

Customer service, hospitality, concierge, or front desk experience preferred

Comfortable working in a fast-paced, people-facing environment

Strong communication skills and presence

High attention to detail

Ability to multitask without losing composure

Naturally friendly, but still professional

Apply today to secure your spot.

Multiple roles will be filled quickly.

We are hiring for multiple shifts, including:

Morning

Evening

Weekend coverage

Full-time and part-time roles available

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