Inside Sales Representative - SMB
CAI Software in, Salt Lake City, UT, United States
CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.
CAI Business Units and the Markets We Serve
CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company. Graphic Communications is hiring for an Inside Sales Representative, to extend our customer reach across the printing industry within the Small to Medium sized Business market. These reps are responsible for maintaining a routine call frequency into their prospect and customer bases to establish and strengthen trustworthy relationships with decision-makers and business owners. Reps must be able to provide high-value-add to our customer base by selling Graphic Communications’ Print MIS and Web-to-Print solutions and services to extend product life cycles, provide additional product functionality and benefits, advance the desired state of customer workflows while constantly challenging executives to make additional improvements to their business. This role is part of our
Graphic Communications
business unit, which serves the global print and packaging industry with ERP and production software designed for commercial printers, packaging manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably. Position Duties
Consistently exceed quarterly and annual sales targets as an individual contributor Own the full sales cycle, from lead qualification through contract close Develop and execute account strategies to drive growth across assigned territory Establish and maintain long‑term, trusted advisor relationships with new and existing clients Partner with sales and marketing teams to uncover upsell and cross‑sell opportunities within accounts Research target companies and decision‑makers to generate and qualify new sales opportunities Deliver compelling, value‑focused product demonstrations to prospective users Negotiate pricing, terms, and conditions within approval guidelines to maximize deal value Leverage Salesforce.com and other sales tools to provide accurate sales forecasts and pipeline reports to leadership Position Requirements
3–5 years of software or technology sales experience Solid understanding of enterprise business systems (e.g., MIS, ERP, MES) Ability to maintain a strong external outboud phone call and email outreach Strong consultative selling skills and sound business acumen Proven ability to manage a high volume of transactions while maintaining productivity Exceptional presentation, communication, and customer engagement skills Experience working independently and collaboratively across teams in a remote environment CAI Software is an “EEO/Veterans/Disabled employer.” CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation and gender identity or expression), religion, disability, , genetic information, marital status, veteran status, or any other basis protected by local, state or federal law. Disability Accommodation
CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at talent.acquisition@caisoft.com or send an e‑mail with your specific accommodation request. Work Authorization
Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the
Immigration Reform and Control Act of 1986 (IRCA) . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company. Graphic Communications is hiring for an Inside Sales Representative, to extend our customer reach across the printing industry within the Small to Medium sized Business market. These reps are responsible for maintaining a routine call frequency into their prospect and customer bases to establish and strengthen trustworthy relationships with decision-makers and business owners. Reps must be able to provide high-value-add to our customer base by selling Graphic Communications’ Print MIS and Web-to-Print solutions and services to extend product life cycles, provide additional product functionality and benefits, advance the desired state of customer workflows while constantly challenging executives to make additional improvements to their business. This role is part of our
Graphic Communications
business unit, which serves the global print and packaging industry with ERP and production software designed for commercial printers, packaging manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably. Position Duties
Consistently exceed quarterly and annual sales targets as an individual contributor Own the full sales cycle, from lead qualification through contract close Develop and execute account strategies to drive growth across assigned territory Establish and maintain long‑term, trusted advisor relationships with new and existing clients Partner with sales and marketing teams to uncover upsell and cross‑sell opportunities within accounts Research target companies and decision‑makers to generate and qualify new sales opportunities Deliver compelling, value‑focused product demonstrations to prospective users Negotiate pricing, terms, and conditions within approval guidelines to maximize deal value Leverage Salesforce.com and other sales tools to provide accurate sales forecasts and pipeline reports to leadership Position Requirements
3–5 years of software or technology sales experience Solid understanding of enterprise business systems (e.g., MIS, ERP, MES) Ability to maintain a strong external outboud phone call and email outreach Strong consultative selling skills and sound business acumen Proven ability to manage a high volume of transactions while maintaining productivity Exceptional presentation, communication, and customer engagement skills Experience working independently and collaboratively across teams in a remote environment CAI Software is an “EEO/Veterans/Disabled employer.” CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation and gender identity or expression), religion, disability, , genetic information, marital status, veteran status, or any other basis protected by local, state or federal law. Disability Accommodation
CAI Software endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use the online application process and need an alternative method for applying, please contact us at talent.acquisition@caisoft.com or send an e‑mail with your specific accommodation request. Work Authorization
Applicants must be authorized to work in the United States. CAI Software does not unlawfully discriminate on the basis of citizenship or immigration status in accordance with the
Immigration Reform and Control Act of 1986 (IRCA) . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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