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Inside Sales Representative

United Rentals, San Marcos, CA, United States


United Rentals is the world’s largest equipment rental company, serving customers across construction, industrial, utilities, infrastructure, and emergency response projects. With over 25 years of experience and the industry’s largest fleet, we specialize in providing innovative solutions and connected jobsite technologies to ensure safety, efficiency, and productivity. Our comprehensive offerings include specialty rentals, safety services, and digital tools to help customers make informed decisions. With a commitment to empowering customer success, we provide 24/7 support, safety training, and problem-solving expertise to deliver best-in-class service.

Role Description This is a full-time, on-site role for an Inside Sales Representative based in San Marcos, CA. Responsibilities include building relationships with customers, generating new sales opportunities, responding to customer inquiries, and managing rental requests efficiently. You will provide excellent customer service, recommend equipment and services tailored to customer needs, and collaborate with operations teams to ensure timely and accurate fulfillment of orders. Additional duties include managing customer accounts, conducting follow-ups, and contributing to overall sales goals.

Qualifications

Sales and Customer Service: Strong customer relationship-building skills, sales acumen, and the ability to identify and address customer needs effectively

Communication and Interpersonal Skills: Excellent verbal and written communication, active listening, and negotiation abilities

Organizational Skills: Ability to manage multiple tasks, prioritize work effectively, and meet deadlines in a fast-paced environment

Technical and Industry Knowledge: Basic knowledge of construction or industrial equipment and familiarity with CRM systems or similar software

Additional Skills: Problem-solving abilities, teamwork, attention to detail, and comfort with cross-departmental coordination

Qualifications: High school diploma or equivalent; a degree in Business, Sales, or a related field is preferred

Experience: Prior experience in sales, customer service, or related fields is highly desirable

Flexibility: Willingness to adapt to evolving workplace needs and maintain a positive, results-oriented attitude

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