Customer Service Representative | Remote (Oklahoma City, OK)
School Result, Oklahoma City, OK, United States
Contact Government Services (CGS) is hiring
Customer Service Representatives
to support a large Federal agency’s customer support initiative. This entry-level, full-time role offers
$15–$16/hour
plus a comprehensive benefits package including health insurance, 401(k), paid time off, and life insurance.
The successful candidate will respond to public inquiries via phone and email, follow standard operating procedures, and document communications in CGS systems while contributing to government innovation.
Job Title:
Customer Service Representative
Employer:
Contact Government Services, LLC (CGS)
Location:
Remote (based in Oklahoma City, OK)
Pay:
$15–$16/hour
Job Type:
Full-Time, Entry Level
Department:
Customer Service
Key Responsibilities
Reply to calls and emails from the public
Use knowledge base and SOPs to answer customer requests
Document communications in company databaseFollow policies, procedures, and regulations
Candidate Requirements
Fluent in English and/or Spanish (written and verbal)
High School diploma or GED
Ability to obtain Public Trust Security clearance (includes credit check and background investigation)
Preferred
Ability to navigate content management systems and related applications
Strong written and verbal communication skills
Excellent customer service, dependability, and time management skills
Keyboarding proficiency (40+ words per minute)
Competitive pay ($15–$16/hour)
Health, dental, and vision insurance
Life insurance
Flexible spending accounts (health, dependent care, commuter)
Paid time off and state/federal holiday observance
About Contact Government Services (CGS) CGS simplifies and enhances government bureaucracy through the optimization of human, technical, and financial resources. Combining cutting-edge technology with world-class personnel, CGS delivers customized solutions to federal clients. The company values honesty, professionalism, and quality work, fostering employee growth through learning opportunities and a supportive environment.
#J-18808-Ljbffr
Customer Service Representatives
to support a large Federal agency’s customer support initiative. This entry-level, full-time role offers
$15–$16/hour
plus a comprehensive benefits package including health insurance, 401(k), paid time off, and life insurance.
The successful candidate will respond to public inquiries via phone and email, follow standard operating procedures, and document communications in CGS systems while contributing to government innovation.
Job Title:
Customer Service Representative
Employer:
Contact Government Services, LLC (CGS)
Location:
Remote (based in Oklahoma City, OK)
Pay:
$15–$16/hour
Job Type:
Full-Time, Entry Level
Department:
Customer Service
Key Responsibilities
Reply to calls and emails from the public
Use knowledge base and SOPs to answer customer requests
Document communications in company databaseFollow policies, procedures, and regulations
Candidate Requirements
Fluent in English and/or Spanish (written and verbal)
High School diploma or GED
Ability to obtain Public Trust Security clearance (includes credit check and background investigation)
Preferred
Ability to navigate content management systems and related applications
Strong written and verbal communication skills
Excellent customer service, dependability, and time management skills
Keyboarding proficiency (40+ words per minute)
Competitive pay ($15–$16/hour)
Health, dental, and vision insurance
Life insurance
Flexible spending accounts (health, dependent care, commuter)
Paid time off and state/federal holiday observance
About Contact Government Services (CGS) CGS simplifies and enhances government bureaucracy through the optimization of human, technical, and financial resources. Combining cutting-edge technology with world-class personnel, CGS delivers customized solutions to federal clients. The company values honesty, professionalism, and quality work, fostering employee growth through learning opportunities and a supportive environment.
#J-18808-Ljbffr