Inside Sales Manager
MedTech Growth Partners, Charlottesville, VA, United States
If your experience matches the needs for this opportunity, we will follow up to share the specific company and position details after receiving your resume.
Position Overview We're partnering with a growth-stage MedTech startup to hire a Head of Inside Sales to lead, develop, and scale its inside sales organization. This role is responsible for driving consistent revenue performance, building a strong pipeline engine, and supporting the expansion of the Direct-to-Consumer (DTC) business.
The Inside Sales Leader will serve as a hands-on manager and coach, owning team performance, CRM execution, training, and reporting while fostering a high-energy, mission-aligned culture. This position also plays a critical role in developing future field sales talent through a structured feeder program.
Key Responsibilities
Drive inside sales performance to consistently achieve monthly, quarterly, and annual revenue and unit targets through high-energy leadership, motivating the team in a fast-paced, results-oriented environment.
Hire, build, onboard, train, develop, and performance-manage a high-performing inside sales team; recruit top talent, efficiently transition out low performers, and scale the team to support growing demand.
Own and optimize the Salesforce CRM system to build and pack a robust opportunity pipeline, including lead qualification, opportunity management, forecasting accuracy, and daily/weekly pipeline hygiene to maximize conversion rates.
Scale our Direct-to-Consumer (DTC) operations by leading inside sales efforts focused on remote customer engagement, upselling, retention, and efficient order processing to drive online and phone-based revenue growth.
Ensure all inside sales representatives are thoroughly trained and continuously developed using the LMS; develop and refine standardized sales curriculum, tactics, and playbooks within the platform, and monitor completion and effectiveness to drive skill improvement.
Develop and manage a feeder program to identify, groom, and prepare high-potential inside sales reps for future transition to field sales roles, creating clear development paths, mentorship, and performance milestones.
Coach and lead the inside sales team through regular calls, one-on-one sessions, and real-time support to share market trends, best practices, and updates; maintain daily availability for team guidance on sales challenges and elevate communications as needed.
Establish and own team reporting standards, key performance indicators (KPIs), and Salesforce dashboards; deliver weekly sales snapshots, pipeline reports, and detailed monthly analysis to leadership.
Foster a motivated, empowering culture within the inside sales team that fully aligns with our mission and core values, emphasizing collaboration, customer focus, and continuous improvement.
Collaborate closely with marketing, customer success, and other internal teams to align inside sales efforts with broader DTC strategies and ensure seamless customer experiences.
Experience needed for Success
Proven experience leading inside sales or sales development teams, preferably within high-growth B2C/B2B environments.
Strong Salesforce CRM expertise with a demonstrated ability to build disciplined pipeline processes and accurate forecasting.
Experience supporting DTC or remote sales models strongly preferred.
Demonstrated ability to coach, develop, and motivate sales professionals while driving accountability and results.
Entrepreneurial mindset with comfort operating in a fast-moving, evolving startup environment.
Excellent communication, organizational, and leadership skills.
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Position Overview We're partnering with a growth-stage MedTech startup to hire a Head of Inside Sales to lead, develop, and scale its inside sales organization. This role is responsible for driving consistent revenue performance, building a strong pipeline engine, and supporting the expansion of the Direct-to-Consumer (DTC) business.
The Inside Sales Leader will serve as a hands-on manager and coach, owning team performance, CRM execution, training, and reporting while fostering a high-energy, mission-aligned culture. This position also plays a critical role in developing future field sales talent through a structured feeder program.
Key Responsibilities
Drive inside sales performance to consistently achieve monthly, quarterly, and annual revenue and unit targets through high-energy leadership, motivating the team in a fast-paced, results-oriented environment.
Hire, build, onboard, train, develop, and performance-manage a high-performing inside sales team; recruit top talent, efficiently transition out low performers, and scale the team to support growing demand.
Own and optimize the Salesforce CRM system to build and pack a robust opportunity pipeline, including lead qualification, opportunity management, forecasting accuracy, and daily/weekly pipeline hygiene to maximize conversion rates.
Scale our Direct-to-Consumer (DTC) operations by leading inside sales efforts focused on remote customer engagement, upselling, retention, and efficient order processing to drive online and phone-based revenue growth.
Ensure all inside sales representatives are thoroughly trained and continuously developed using the LMS; develop and refine standardized sales curriculum, tactics, and playbooks within the platform, and monitor completion and effectiveness to drive skill improvement.
Develop and manage a feeder program to identify, groom, and prepare high-potential inside sales reps for future transition to field sales roles, creating clear development paths, mentorship, and performance milestones.
Coach and lead the inside sales team through regular calls, one-on-one sessions, and real-time support to share market trends, best practices, and updates; maintain daily availability for team guidance on sales challenges and elevate communications as needed.
Establish and own team reporting standards, key performance indicators (KPIs), and Salesforce dashboards; deliver weekly sales snapshots, pipeline reports, and detailed monthly analysis to leadership.
Foster a motivated, empowering culture within the inside sales team that fully aligns with our mission and core values, emphasizing collaboration, customer focus, and continuous improvement.
Collaborate closely with marketing, customer success, and other internal teams to align inside sales efforts with broader DTC strategies and ensure seamless customer experiences.
Experience needed for Success
Proven experience leading inside sales or sales development teams, preferably within high-growth B2C/B2B environments.
Strong Salesforce CRM expertise with a demonstrated ability to build disciplined pipeline processes and accurate forecasting.
Experience supporting DTC or remote sales models strongly preferred.
Demonstrated ability to coach, develop, and motivate sales professionals while driving accountability and results.
Entrepreneurial mindset with comfort operating in a fast-moving, evolving startup environment.
Excellent communication, organizational, and leadership skills.
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