Assistant Director of Housing Facilities (Two Positions): Maintenance OR Custodi
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Assistant Director of Housing Facilities (Two Positions): Maintenance OR Custodial
Boise State University School of Nursing | Posted Mar 12 | Full-time | Idaho
Job no:
499558
Work type:
Non-Classified/Professional
Location:
Boise, ID
Categories:
Management, Facilities Maintenance, Housing
Job Summary Due to recent organizational structural changes, the addition of new positions, and an increased need for comprehensive administrative and operational support, we are seeking to fill two Assistant Director roles. While each position has a distinct functional focus, both roles will work in close collaboration to ensure seamless integration between the Maintenance and Custodial teams. Together, the Assistant Directors will provide strategic leadership, enhance cross‑functional coordination, and support a holistic residential experience for students while strengthening staff development and operational effectiveness.
Assistant Director (Maintenance) The Assistant Director of Maintenance provides operational leadership for maintenance services across multiple University Student Housing facilities. This role oversees skilled trades and maintenance staff responsible for preventative maintenance, corrective repairs, work order management, and support of renovation and capital improvement projects within residence halls. The Assistant Director ensures systems and facilities are safe, functional, and responsive to the needs of students and housing operations.
Working closely with Housing leadership, this position oversees personnel, budgets, contractors, and daily operations while implementing tactical plans that support departmental goals. The role requires strong technical knowledge, team leadership experience, and a proactive approach to asset management, efficiency, and service delivery in a fast‑paced, student‑centered environment.
Assistant Director (Custodial Services) The Assistant Director of Custodial Services provides operational leadership for custodial programs across multiple University Student Housing facilities. This role oversees supervisors and custodial teams responsible for maintaining clean, sanitary, and welcoming residence halls and common areas that directly support student health, well‑being, and community living.
This position manages staffing, contractors, training, quality assurance, and resource allocation to ensure consistent service standards and operational efficiency. Working in partnership with Housing leadership, the Assistant Director develops and implements tactical plans, promotes a culture of accountability and customer service, and ensures custodial operations effectively support the residential student experience.
Department Overview Housing & Residence Life (HRL) accommodates approximately 3,700 students and staff across 12 on‑campus living communities, which include traditional residence halls, suite‑style, and apartment‑style housing options. HRL supports the academic and personal success of residents and serves a broad range of students, including those from rural areas and first‑generation college attendees. The mission, vision, and values guide our approach to students and community building.
HRL provides a vibrant residential experience that fosters learning, academic achievement, and meaningful relationships. Core values include Community, Learning, and Respect.
Level Scope Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to the unit and administration, sets goals and objectives for team members for operational results, analyzes and resolves problems, interprets policies, and demonstrates solid subject‑matter knowledge while supervising staff to ensure accountability and stewardship of campus resources in compliance with departmental goals.
Core Responsibilities and Leadership Expectations (Both Positions)
Foster a culture of accountability, professionalism, and continuous improvement within facilities teams.
Communicate effectively with staff, campus partners, and housing leadership to ensure clear expectations and coordinated operations.
Promote a service‑focused mindset that recognizes the role of facilities operations in supporting student success and community living.
Support staff development through coaching, training, and performance management while building strong collaborative teams.
Collaborate with Residence Life, Housing Operations, and campus partners to align facilities services with housing priorities.
Operational Oversight & Staff Management
Provide operational leadership for services across multiple student housing facilities.
Supervise frontline supervisors, staff, and contracted service providers to ensure quality service delivery and accountability.
Manage daily operations, including work planning, scheduling, resource allocation, and performance monitoring.
Establish and maintain service standards, operational procedures, and quality assurance practices.
Manage operational budgets, equipment, and supplies to support efficient service delivery.
Support the ongoing use and recordkeeping of facilities management software.
Perform Other Duties as Assigned
Participate in divisional initiatives and departmental planning efforts.
Assist with major housing operations such as student move‑in, turnover periods, and special projects.
Respond to urgent facility issues or operational needs as required.
Assistant Director of Housing Maintenance – Maintenance Programs & Facilities Projects
Oversee preventative maintenance programs and repair operations for student housing facilities.
Coordinate maintenance‑related renovation and capital improvement projects.
Ensure maintenance operations comply with applicable building codes, regulatory requirements, and university standards.
Identify facility deficiencies and develop proactive strategies to address maintenance risks and improve asset reliability.
Assistant Director of Housing Custodial Services – Custodial Programs & Operational Planning
Plan and manage large‑scale custodial operations, including residence hall turnover and peak operational periods.
Develop workforce plans, cleaning schedules, and workflow processes to maintain service standards across housing facilities.
Monitor custodial performance metrics and implement improvements to operational processes and service delivery.
Ensure custodial practices align with departmental standards for cleanliness, sanitation, and efficiency.
Knowledge, Skills, Abilities
Knowledge of group dynamics, conflict resolution, training, and problem solving.
Knowledge of accounting and finance to operate within budgetary guidelines.
Experience in managing budgets, estimating project or equipment costs.
Ability to manage large multi‑use facilities or housing spaces.
Experience supervising, hiring, training, scheduling, progressive discipline, and evaluating multiple staff or teams.
Knowledge of facilities maintenance and custodial needs and services.
Strong administrative and process‑management skills, including workforce planning, scheduling, and quality assurance systems.
Excellent leadership and communication skills, with the ability to set clear expectations and drive accountability across teams.
Minimum Qualifications Bachelor’s Degree or equivalent, plus 2 years of relevant experience.
A valid Driver’s license is required.
Preferred Qualifications Assistant Director – Housing Maintenance
Experience managing facility renovation or capital improvement projects, including contractor coordination and budget oversight.
Demonstrated success developing and implementing preventative maintenance programs across multiple facilities.
Knowledge of applicable building codes, regulatory requirements, and risk mitigation practices in residential or commercial environments.
Assistant Director – Housing Custodial Services
Experience supervising large‑scale, production‑driven custodial operations in environments such as residence halls, hotels, resorts, healthcare, or conference facilities.
Proven ability to plan and execute high‑volume custodial transitions such as residence hall turnover or similar peak operational cycles.
Salary and Benefits Benefits
Salary range is $65,673 to $71,836 annually and is commensurate with experience.
12 paid holidays.
Between 12–24 annual paid vacation days for full‑time Professional and Classified staff, depending on position type and years of service.
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees).
11.96% University contribution to your PERSI retirement fund (Classified employees).
Excellent medical, dental and other health‑related insurance coverages.
Tuition fee waiver benefits for employees, spouses and their dependents.
See our full benefits page for more information.
Required Application Materials
Resume
Cover Letter
Contact information for three references (collected as part of the application form), including at least one current or previous supervisor.
About the University Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/
Application Information Advertised: March 12, 2026 Mountain Daylight Time
Applications close: March 30, 2026 11:55 PM Mountain Daylight Time
#J-18808-Ljbffr
Job no:
499558
Work type:
Non-Classified/Professional
Location:
Boise, ID
Categories:
Management, Facilities Maintenance, Housing
Job Summary Due to recent organizational structural changes, the addition of new positions, and an increased need for comprehensive administrative and operational support, we are seeking to fill two Assistant Director roles. While each position has a distinct functional focus, both roles will work in close collaboration to ensure seamless integration between the Maintenance and Custodial teams. Together, the Assistant Directors will provide strategic leadership, enhance cross‑functional coordination, and support a holistic residential experience for students while strengthening staff development and operational effectiveness.
Assistant Director (Maintenance) The Assistant Director of Maintenance provides operational leadership for maintenance services across multiple University Student Housing facilities. This role oversees skilled trades and maintenance staff responsible for preventative maintenance, corrective repairs, work order management, and support of renovation and capital improvement projects within residence halls. The Assistant Director ensures systems and facilities are safe, functional, and responsive to the needs of students and housing operations.
Working closely with Housing leadership, this position oversees personnel, budgets, contractors, and daily operations while implementing tactical plans that support departmental goals. The role requires strong technical knowledge, team leadership experience, and a proactive approach to asset management, efficiency, and service delivery in a fast‑paced, student‑centered environment.
Assistant Director (Custodial Services) The Assistant Director of Custodial Services provides operational leadership for custodial programs across multiple University Student Housing facilities. This role oversees supervisors and custodial teams responsible for maintaining clean, sanitary, and welcoming residence halls and common areas that directly support student health, well‑being, and community living.
This position manages staffing, contractors, training, quality assurance, and resource allocation to ensure consistent service standards and operational efficiency. Working in partnership with Housing leadership, the Assistant Director develops and implements tactical plans, promotes a culture of accountability and customer service, and ensures custodial operations effectively support the residential student experience.
Department Overview Housing & Residence Life (HRL) accommodates approximately 3,700 students and staff across 12 on‑campus living communities, which include traditional residence halls, suite‑style, and apartment‑style housing options. HRL supports the academic and personal success of residents and serves a broad range of students, including those from rural areas and first‑generation college attendees. The mission, vision, and values guide our approach to students and community building.
HRL provides a vibrant residential experience that fosters learning, academic achievement, and meaningful relationships. Core values include Community, Learning, and Respect.
Level Scope Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level. Functions as advisor to the unit and administration, sets goals and objectives for team members for operational results, analyzes and resolves problems, interprets policies, and demonstrates solid subject‑matter knowledge while supervising staff to ensure accountability and stewardship of campus resources in compliance with departmental goals.
Core Responsibilities and Leadership Expectations (Both Positions)
Foster a culture of accountability, professionalism, and continuous improvement within facilities teams.
Communicate effectively with staff, campus partners, and housing leadership to ensure clear expectations and coordinated operations.
Promote a service‑focused mindset that recognizes the role of facilities operations in supporting student success and community living.
Support staff development through coaching, training, and performance management while building strong collaborative teams.
Collaborate with Residence Life, Housing Operations, and campus partners to align facilities services with housing priorities.
Operational Oversight & Staff Management
Provide operational leadership for services across multiple student housing facilities.
Supervise frontline supervisors, staff, and contracted service providers to ensure quality service delivery and accountability.
Manage daily operations, including work planning, scheduling, resource allocation, and performance monitoring.
Establish and maintain service standards, operational procedures, and quality assurance practices.
Manage operational budgets, equipment, and supplies to support efficient service delivery.
Support the ongoing use and recordkeeping of facilities management software.
Perform Other Duties as Assigned
Participate in divisional initiatives and departmental planning efforts.
Assist with major housing operations such as student move‑in, turnover periods, and special projects.
Respond to urgent facility issues or operational needs as required.
Assistant Director of Housing Maintenance – Maintenance Programs & Facilities Projects
Oversee preventative maintenance programs and repair operations for student housing facilities.
Coordinate maintenance‑related renovation and capital improvement projects.
Ensure maintenance operations comply with applicable building codes, regulatory requirements, and university standards.
Identify facility deficiencies and develop proactive strategies to address maintenance risks and improve asset reliability.
Assistant Director of Housing Custodial Services – Custodial Programs & Operational Planning
Plan and manage large‑scale custodial operations, including residence hall turnover and peak operational periods.
Develop workforce plans, cleaning schedules, and workflow processes to maintain service standards across housing facilities.
Monitor custodial performance metrics and implement improvements to operational processes and service delivery.
Ensure custodial practices align with departmental standards for cleanliness, sanitation, and efficiency.
Knowledge, Skills, Abilities
Knowledge of group dynamics, conflict resolution, training, and problem solving.
Knowledge of accounting and finance to operate within budgetary guidelines.
Experience in managing budgets, estimating project or equipment costs.
Ability to manage large multi‑use facilities or housing spaces.
Experience supervising, hiring, training, scheduling, progressive discipline, and evaluating multiple staff or teams.
Knowledge of facilities maintenance and custodial needs and services.
Strong administrative and process‑management skills, including workforce planning, scheduling, and quality assurance systems.
Excellent leadership and communication skills, with the ability to set clear expectations and drive accountability across teams.
Minimum Qualifications Bachelor’s Degree or equivalent, plus 2 years of relevant experience.
A valid Driver’s license is required.
Preferred Qualifications Assistant Director – Housing Maintenance
Experience managing facility renovation or capital improvement projects, including contractor coordination and budget oversight.
Demonstrated success developing and implementing preventative maintenance programs across multiple facilities.
Knowledge of applicable building codes, regulatory requirements, and risk mitigation practices in residential or commercial environments.
Assistant Director – Housing Custodial Services
Experience supervising large‑scale, production‑driven custodial operations in environments such as residence halls, hotels, resorts, healthcare, or conference facilities.
Proven ability to plan and execute high‑volume custodial transitions such as residence hall turnover or similar peak operational cycles.
Salary and Benefits Benefits
Salary range is $65,673 to $71,836 annually and is commensurate with experience.
12 paid holidays.
Between 12–24 annual paid vacation days for full‑time Professional and Classified staff, depending on position type and years of service.
10.76% University contribution to your ORP retirement fund (Professional and Faculty employees).
11.96% University contribution to your PERSI retirement fund (Classified employees).
Excellent medical, dental and other health‑related insurance coverages.
Tuition fee waiver benefits for employees, spouses and their dependents.
See our full benefits page for more information.
Required Application Materials
Resume
Cover Letter
Contact information for three references (collected as part of the application form), including at least one current or previous supervisor.
About the University Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond. Applications from all backgrounds are welcomed.
Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/
Application Information Advertised: March 12, 2026 Mountain Daylight Time
Applications close: March 30, 2026 11:55 PM Mountain Daylight Time
#J-18808-Ljbffr