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PHIWM Communications Coordinator

Baystate Health, Springfield, MA, United States


Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non‑exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum

$59,758.00 - $68,681.00 - $81,224.00

This is a Grant Funded Position for a specified duration.

This Grant is scheduled to expire on: 2027-12-31

Summary The Project Coordinator coordinates and implements communications for the organization and its initiatives in order to meet PHIWM’s goals to amplify messaging and broaden its audiences. The Project Coordinator will participate in team meetings for information-sharing and group assessment of progress and concerns. The Project Coordinator will work closely with the Senior Manager of Communications & Research to analyze communications metrics and support staff training.

Job Responsibilities

1. Communications Duties:

Collaborate with PHIWM teams to translate complex public health issues into accessible and engaging content to support organizational goals. Generate, publish, and share accessible content – original text, images, graphics, carousels, videos – for priority audiences across various platforms to build brand awareness and drive engagement. Support newsletters by drafting content, building format in Constant Contact, sending, and monitoring metrics, and managing contact list. Support social media presence on Facebook, LinkedIn, Instagram, YouTube and other sites as determined by the organization.

2. Assessment & Evaluation Duties:

Support monitoring of PHIWM communications plans and goals. Track, analyze, and report out communications metrics, including website, social media, newsletter, and events. Monitor day‑to‑day conversations and activity across all social media platforms. Monitor social media trends and best practices, identifying opportunities for innovation.

3. Administration Duties:

Review information collected on the project. Meeting preparation, facilitation, and follow‑up with partners and team members as needed. Collect and report data on a regular basis. Identify concerns, opportunities, and strategies for addressing barriers to communications goals.

4. Networking Duties:

Support planning and implementation of events and webinars, such as setting up registration, outreach and promotion, and event logistics. Build strong relationships within the community to expand public health initiatives.

Required Work Experience

Experience in communications, including managing social media platforms and developing content for multiple platforms. Experience in designing communications materials such as flyers, social media post images, and video. Experience in email marketing (such as Constant Contact), website management (such as WordPress or Breeze).

Preferred Work Experience

None Listed

Skills and Competencies

Bi‑lingual (Spanish) preferred

Good Communication Skills

Ability to multi‑task

Organizational skills and attention to detail.

Education Bachelors Degree (Required)

Certifications None Listed

Equal Employment Opportunity Statement Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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