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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[523,543,563,583,603],{"_435":434,"_439":524,"_470":471,"_462":525,"_248":526,"_446":527,"_433":434,"_113":528,"_437":199,"_438":199,"_472":471,"_448":199,"_449":529,"_431":535,"_473":536,"_436":129,"_487":537,"_478":538,"_489":528,"_490":539,"_492":540,"_494":541,"_496":542},["D",1773252000000],"Mainely Tubs","Description

Position Summary\nThe Customer Service Representative manages inbound customer inquiries, troubleshoots service needs, and coordinates scheduling for water care and service appointments. This role partners closely with field technicians and internal teams to ensure timely, accurate, and customer-focused service delivery.

Key Responsibilities

Customer Support & Communication:

Respond to incoming customer calls and emails regarding service needs for hot tubs, swim spas, and saunas; provide friendly, professional, and solutions-focused support; accurately document customer requests and service details.

Customer Education:

Educate customers on water care services, maintenance best practices, and service contract options; promote preventative care solutions that enhance performance and satisfaction.

Service Recovery & Issue Resolution:

Address concerns and complaints with empathy and professionalism; de-escalate situations and drive resolution; coordinate with service leadership when escalation or follow-up is required.

Team Collaboration:

Serve as a communication link between customers and field technicians; support scheduling adjustments and updates; contribute to continuous improvement of service processes and customer experience.

Qualifications

3–5 years of customer service, call center, scheduling, or service coordination experience; proven ability to manage high-volume interactions with professionalism.

High school diploma or equivalent required.

Strong problem-solving and troubleshooting ability.

Excellent verbal and written communication skills.

Service recovery and conflict resolution capability.

Highly organized with strong attention to detail.

Technical proficiency and ability to learn new software programs.

Team-oriented with a collaborative mindset.

Schedule

Full-time, 40 hours per week.

Monday–Friday, 8:00 AM–4:30 PM (30-minute lunch).

Rotating Saturday shift.

Why Join Mainely Tubs

Employee Ownership: 100% employee-owned; team members receive annual company stock grants beginning in year two.

Supportive Team Environment: Experienced professionals who collaborate, support one another, and celebrate success.

Comprehensive Benefits: Health insurance, 401(k) with company match, paid time off, and more.

Meaningful Work: Help customers enjoy relaxation, wellness, and backyard living.

#J-18808-Ljbffr\n","Description

Position Summary\nThe Customer Service Representative manages inbound customer inquiries, troubleshoots service needs, and coor...","Customer Service Representative (On-Site)",[530],{"_458":459,"_454":531,"_452":532,"_456":533,"_460":534},"Scarborough","Scarborough, ME, United States, 04074","ME","04074",["B","2851728215"],"Work at Mainely Tubs","11 days ago","/jobs/2851728215-customer-service-representative-on-site","Scarborough, ME, United States","/jobs?keyword=Mainely+Tubs","/jobs?location=Scarborough%2C+ME%2C+United+States","/jobs?keyword=Customer+Service+Representative+%28On-Site%29",{"_435":434,"_439":544,"_470":471,"_462":545,"_248":546,"_446":547,"_433":434,"_113":548,"_437":199,"_438":199,"_472":471,"_448":199,"_449":549,"_431":555,"_473":556,"_436":129,"_487":557,"_478":558,"_489":548,"_490":559,"_492":560,"_494":561,"_496":562},["D",1773169200000],"ISG","Bilingual Customer Service Representative (Spanish & English)\nFull-Time • Boca Raton, FL

ISG has been creating winning experiences over the phone for more than a decade. 100% US-based, our inbound sales center implements a highly measured approach to partner consumers with the best services available based on their needs, completing the customer acquisition journey.

Job Description\nISG is looking for a Bilingual Customer Service Representative that is primarily responsible for handling inbound inquiries, providing feedback, and resolving customer concerns.

Key Responsibilities

Provides timely and accurate information to incoming customer order status and product knowledge requests

Works closely with customer service leadership to resolve caller inquiries

Provides timely feedback to leadership regarding service failures or caller inquiries

Partners with the sales team to meet and exceed customer’s service expectations

Responsible for all other customer service tasks assigned, as needed

Benefits

Comprehensive benefits program that includes Medical, Dental, Vision, Employer-Paid Life/AD&D Insurance, and Long-term disability, an array of voluntary insurances, Flexible Spending Accounts (FSAs), and PTO

Discounts; Childcare, pet insurance, gym memberships, meal delivery services, travel and more…

Professional development opportunities through our Emerging Leaders Program

Employee Assistance Program

Job Requirements

Must possess exceptional verbal and written communication skills in English & Spanish

Complete a Drug Screen and Background TestMust be flexible, detail-oriented, and comfortable in a fast-paced environment

Excellent organizational and time-management skills

ISG is an Equal Opportunity Employer (EOE).

New Headquarters Update\nISG relocated its headquarters to its brand-new, state-of-the-art facility at 5900 Broken Sound Parkway NW in Boca Raton. This modern, 80,000 sq. ft. space will comfortably house our continuously growing employee base. From spacious cafés to engaging break‑out rooms, this building has everything—and more!

#J-18808-Ljbffr\n","Bilingual Customer Service Representative (Spanish & English)\nFull-Time • Boca Raton, FL

ISG has been creating winning experiences over th...","Customer Service Representative - Bilingual (Spanish & English)",[550],{"_458":459,"_454":551,"_452":552,"_456":553,"_460":554},"Boca Raton","Boca Raton, FL, United States, 33481","FL","33481",["B","2842811660"],"Work at ISG","12 days ago","/jobs/2842811660-customer-service-representative-bilingual-spanish-english","Boca Raton, FL, United States","/jobs?keyword=ISG","/jobs?location=Boca+Raton%2C+FL%2C+United+States","/jobs?keyword=Customer+Service+Representative+-+Bilingual+%28Spanish+%26+English%29",{"_435":434,"_439":564,"_470":471,"_462":565,"_248":566,"_446":567,"_433":434,"_113":568,"_437":199,"_438":199,"_472":471,"_448":199,"_449":569,"_431":575,"_473":576,"_436":129,"_487":577,"_478":578,"_489":568,"_490":579,"_492":580,"_494":581,"_496":582},["D",1773619200000],"Thermo Fisher","Customer Care Representative

A Customer Care Representative interacts with customers, sales associates and internal/external contacts via inbound phone calls and emails. We provide our customers with information to address requests regarding products and services and to provide solutions to any issues.\nRepresentatives need to take the initiative to troubleshoot and assist our customers with all requests and/or issues that arise.\nOur representatives provide outstanding customer service in this fast-paced environment, promptly and accurately when responding to all requests.\nA Day in the Life:

Provide professional communication via phone and email to our customers and internal support teams.\nUse sales order entry system, website and knowledge base resources to provide accurate and timely assistance with order placement and status inquiries (pricing, availability, order status, shipping details, billing questions as well as returns and cancellations).\nAccountable for resolving customer complaints (first call resolution) and escalates issues as appropriate.\nAnswers product or service inquiries, troubleshoots and supports our customers in facilitating communication for technical assistance as required.\nWorks with other departments within Thermo Fisher Scientific to find solutions for both internal and external customers.\nAttains established performance metrics including but not limited to: quality standards, after call work (ACW), average handle time (AHT) and follows-up on all actions in accordance with departmental standards. Achieves expected call and email productivity.\nFollows established service quality standards and meets order and inquiry processing time and maintains a high level of order accuracy.\nStays abreast of new processes and initiatives within the company through training updates and coaching.\nDemonstrates our 4-I values

Intensity, Integrity, Innovation and Involvement.\nKeys to Success:

Education

High school diploma or equivalent required.\nExperience

Demonstrate proven understanding of personal computer applications such as Microsoft Outlook, Word, Excel and other programs.\n2+ years of related customer service experience preferred.\nPrior experience working in Oracle JD Edwards Enterprise One Software and SAP Software preferred.\nDisplays a customer service orientation.\nKnowledge, Skills, Abilities

Excellent interpersonal skills/friendly, outgoing personality and enjoys assisting others.\nDemonstrates superior communication skills including probing, active listening, and written skills. Ability to exhibit patience and empathy and diffuse customer dissatisfaction.\nThis position requires repetitive typing, considerable interaction on the telephone and regular viewing of computer monitors.\nProactive problem solving and decision-making.\nDemonstrate judgment, tact, and subtlety in looking after customers as well as the ability to handle confidential and/or proprietary information.\nDemonstrates attention to detail and quality.\nOrganizational, time management and ability to multi-task in order to meet customer commitments in a fast-paced environment.\nAbility to learn and apply new information.\nWorks independently and demonstrates resourcefulness.\nCompensation and Benefits\nThe hourly pay range estimated for this position based in New York is $19.00$21.61.\nThis position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:\nA choice of national medical and dental plans, and a national vision plan, including health incentive programs\nEmployee assistance and family support programs, including commuter benefits and tuition reimbursement\nAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy\nRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan\nEmployees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

","Customer Care Representative

A Customer Care Representative interacts with customers, sales associates and internal/external contacts via ...","Customer Service Representative II",[570],{"_458":459,"_454":571,"_452":572,"_456":573,"_460":574},"Grand Island","Grand Island, NY, United States, 14072","NY","14072",["B","2897331258"],"Work at Thermo Fisher","6 days ago","/jobs/2897331258-customer-service-representative-ii","Grand Island, NY, United States","/jobs?keyword=Thermo+Fisher","/jobs?location=Grand+Island%2C+NY%2C+United+States","/jobs?keyword=Customer+Service+Representative+II",{"_435":434,"_439":584,"_470":471,"_462":585,"_248":586,"_446":587,"_433":434,"_113":588,"_437":199,"_438":199,"_472":471,"_448":199,"_449":589,"_431":595,"_473":596,"_436":129,"_487":597,"_478":598,"_489":588,"_490":599,"_492":600,"_494":601,"_496":602},["D",1773601200000],"Landmark Automotive","Overview

Service BDC | Appointment Setter - Landmark Dodge Chrysler Jeep Ram / Morrow GA\nOur dealership is seeking a motivated and detail-oriented Service BDC / Appointment Setter to support our Service Department. This role is responsible for managing inbound and outbound communications, scheduling service appointments, and ensuring an exceptional customer experience from initial contact through arrival.\nResponsibilities

Answer all incoming service calls in a prompt and professional manner\nSchedule, confirm, and reschedule service appointments\nConduct outbound calls for service reminders, follow-ups, and special campaigns\nRespond to internet inquiries and online service requests in a timely manner\nAccurately enter and update customer information in the dealership management system\nCommunicate appointment details and customer concerns to Service Advisors\nFollow up with customers regarding missed appointments\nMaintain daily, weekly, and monthly performance and appointment-setting goals\nAssist in maintaining organized customer communication records\nSupport Service Manager and Advisors with administrative tasks as needed\nRequirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires the ability to work in a fast-paced environment while maintaining professionalism in all customer interactions. Availability to work flexible hours, including evenings or weekends as needed, may be required.\nEducation and/or Experience

High School Diploma or GED required\nPrevious experience in a call center, customer service, or automotive dealership environment preferred\nFamiliarity with dealership management software and basic computer proficiency preferred\nBenefits Offered

Medical\nDental\nVision\n401(k)\nBasic Life Insurance\nAccident & Critical Illness Insurance\nPaid Training\nShort Term Disability\nVacation / PTO\nEmployee Purchase Program\nAbout Us

Landmark Automotive has been serving Dodge Chrysler Jeep RAM shoppers for over 40 years. With three locations to choose from in the Atlanta area, Landmark Automotive is proud to offer their customers an unbeatable selection and the lowest prices. Landmark is not only a premier destination for Atlanta car shoppers, but also the #1 Dodge dealership in the U.S. and the #1 Dodge Chrysler Jeep RAM dealership in the Southeast.\nWe are interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.\nApply today!

#J-18808-Ljbffr\n","Overview

Service BDC | Appointment Setter - Landmark Dodge Chrysler Jeep Ram / Morrow GA\nOur dealership is seeking a motivated and detail-...","Service BDC | Appointment Setter",[590],{"_458":459,"_454":591,"_452":592,"_456":593,"_460":594},"Morrow","Morrow, GA, United States, 30287","GA","30287",["B","2894807794"],"Work at Landmark Automotive","7 days ago","/jobs/2894807794-service-bdc-appointment-setter","Morrow, GA, United States","/jobs?keyword=Landmark+Automotive","/jobs?location=Morrow%2C+GA%2C+United+States","/jobs?keyword=Service+BDC+%7C+Appointment+Setter",{"_435":434,"_439":604,"_470":471,"_462":605,"_248":586,"_446":587,"_433":434,"_113":588,"_437":199,"_438":199,"_472":471,"_448":199,"_449":606,"_431":612,"_473":613,"_436":129,"_487":597,"_478":614,"_489":588,"_490":615,"_492":616,"_494":617,"_496":602},["D",1773597600000],"Landmark Automotive Group",[607],{"_458":459,"_454":608,"_452":609,"_456":610,"_460":611},"Oregon","Oregon, WI, United States, 53575","WI","53575",["B","2894884967"],"Work at Landmark Automotive Group","/jobs/2894884967-service-bdc-appointment-setter","Oregon, WI, United States","/jobs?keyword=Landmark+Automotive+Group","/jobs?location=Oregon%2C+WI%2C+United+States","actionData","errors"]