Hybrid IT Service Desk Analyst - Boise

A leading IT services company is seeking an IT Service Desk Analyst for an onsite hybrid role in Boise, ID. The ideal candidate will provide first-level technical support and exceptional customer service to end users via phone, email, and chat. Responsibilities include troubleshooting issues with desktop and mobile devices, documenting incidents, and escalating complex problems. Candidates should have at least 1 year of experience in a Help Desk or Service Desk role, with strong customer service and technical skills. This position comes with an array of supplemental benefits and potential for contract renewals. #J-18808-Ljbffr