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Temporary Order Management Representative (Americas)

Milestone Systems, Lake Oswego, OR, United States


Temporary Order Management Representative (Americas) Job Description The Temporary Order Management Support Coordinator provides administrative support to the Americas Order Management team by assisting with straightforward order entry and related operational tasks.

This role is designed to help the team maintain order processing speed and accuracy during a period of elevated workload. The position focuses on handling routine, well-defined order transactions so the core Order Management team can concentrate on more complex orders and customer needs.

This is an in-person role based in Lake Oswego, Oregon.

Key Responsibilities

Enter straightforward orders into internal systems based on defined processes

Process routine administrative orders such as pilot licenses and other simple order types

Review order information for completeness and accuracy prior to entry

Route orders or questions to the appropriate Order Management team member when needed

Maintain organized records and follow established order processing procedures

Assist the team with general administrative tasks related to order management workflows

Communicate with internal teams as needed to resolve basic order entry questions

Follow documented processes to ensure consistent and accurate order handling

Qualifications

Strong attention to detail and ability to follow structured processes

Comfortable working in a fast-paced operational environment

Strong organizational skills and ability to manage multiple tasks

Clear and professional communication with internal teams

Basic experience with business software tools such as Salesforce, Microsoft Teams, and Outlook preferred

Previous administrative, operations, or customer service experience is helpful but not required

Experience with order entry or administrative support roles is a plus

Systems Used This role will primarily work in the following tools:

Salesforce

(case management and routing)

Microsoft Teams

Microsoft Outlook

Additional Information

This is a temporary role (2 - 3 months) intended to support the Americas Order Management team during a period of elevated workload and staffing transition.

The position is fully in person in Lake Oswego, Oregon.

Training will be provided on internal systems and order processes.

Job Info

Job Identification 24413

Job Category Sales Support

Posting Date 03/18/2026, 04:46 PM

Locations 5300 Meadows Rd, Suite 400, Lake Oswego, OR 97035, US

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