Senior Service Designer: AI-Driven Customer Journeys

A leading financial services firm is seeking a Service Design Senior Associate to enhance customer experiences through service design principles. You will design end-to-end experiences and collaborate with cross-functional teams to identify user needs. The ideal candidate will have over 3 years of relevant experience in service design, a strong background in journey mapping, and proficiency in inclusive design. This role involves working with diverse teams to innovate and improve services for customers. #J-18808-Ljbffr