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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!\nIn this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.\nAre you energetic, enthusiastic with an engaging personality?\nAre you driven to deliver effective results while providing excellent customer service?\nDo you have extraordinary communication skills?\nWhat's in it for YOU?\nPaid Training\nMedical, Dental, and Vision Insurance\nPaid Time Off\nEmployee Discounts\nFull-time, non-seasonal\nCareer Advancement\nResponsibilities

Serve as the primary point of contact for customers via phone\nProvide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions\nMaintain a thorough understanding of products, services and policies to effectively assist customers\nAccurately document customer interactions and transactions across all tools/platforms\nCollaborate with other departments to resolve customer issues and escalate complex problems as necessary\nStrive to exceed customer satisfaction goals and performance metrics\nContinuously seek opportunities to improve the customer experience and streamline processes\nStay updated on product knowledge and industry trends to better assist customers\nAbility to work within the defined hours of operation with flexibility needed on weekends and holidays\nWhat We Look for in a Candidate:

Must be 18 years of age or older\nHigh School Diploma or equivalent\nAbility to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions and constant sedentary work\nPossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone\nTyping Assessment required\nSchedules vary based on job related factors\nSuperb attendance, so you can be there when our customers need us\nAll job offers are contingent upon completion of drug screen and completion of background check.

","Job Title

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the care...",[542],{"_458":459,"_454":455,"_452":543,"_456":457,"_460":544},"Waco, TX, United States, 76710","76710",["B","2918179237"],"Work at InteLogix","5 days ago","/jobs/2918179237-customer-service-representative-bilingual-onsite","/jobs?keyword=InteLogix",{"_435":434,"_439":551,"_470":471,"_462":538,"_248":539,"_446":540,"_433":434,"_113":552,"_437":199,"_438":199,"_472":471,"_448":199,"_449":553,"_431":555,"_473":546,"_436":129,"_487":547,"_478":556,"_489":552,"_490":484,"_492":549,"_494":495,"_496":557},["D",1773799200000],"Customer Service Representative (Onsite)",[554],{"_458":459,"_454":455,"_452":543,"_456":457,"_460":544},["B","2918163170"],"/jobs/2918163170-customer-service-representative-onsite","/jobs?keyword=Customer+Service+Representative+%28Onsite%29",{"_435":434,"_439":559,"_470":471,"_462":560,"_248":561,"_446":540,"_433":434,"_113":552,"_437":199,"_438":199,"_472":471,"_448":199,"_449":562,"_431":564,"_473":565,"_436":129,"_487":566,"_478":567,"_489":552,"_490":484,"_492":568,"_494":495,"_496":557},["D",1773813600000],"Intelogix Corporation","Job Title

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!\nIn this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.\nAre you energetic, enthusiastic with an engaging personality?\nAre you driven to deliver effective results while providing excellent customer service?\nDo you have extraordinary communication skills?\nWhat's in it for YOU?\nPaid Training\nMedical, Dental, and Vision Insurance\nPaid Time Off\nEmployee Discounts\nFull-time, non-seasonal\nCareer Advancement\nResponsibilities

Serve as the primary point of contact for customers via phone\nProvide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions\nMaintain a thorough understanding of products, services and policies to effectively assist customers\nAccurately document customer interactions and transactions across all tools/platforms\nCollaborate with other departments to resolve customer issues and escalate complex problems as necessary\nStrive to exceed customer satisfaction goals and performance metrics\nContinuously seek opportunities to improve the customer experience and streamline processes\nStay updated on product knowledge and industry trends to better assist customers\nAbility to work within the defined hours of operation with flexibility needed on weekends and holidays\nWhat We Look for in a Candidate:

Must be 18 years of age or older\nHigh School Diploma or equivalent\nAbility to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions and constant sedentary work\nPossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone\nTyping Assessment required\nSchedules vary based on job related factors\nSuperb attendance, so you can be there when our customers need us\nAll job offers are contingent upon completion of drug screen and completion of background check.\n",[563],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2920234742"],"Work at Intelogix Corporation","4 days ago","/jobs/2920234742-customer-service-representative-onsite","/jobs?keyword=Intelogix+Corporation",{"_435":434,"_439":570,"_470":471,"_462":571,"_248":572,"_446":573,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":574,"_431":576,"_473":577,"_436":129,"_487":531,"_478":578,"_489":442,"_490":484,"_492":579,"_494":495,"_496":497},["D",1773910800000],"Intelogix","Customer Service Representative (Bilingual) - Onsite page is loaded## Customer Service Representative (Bilingual) - Onsitelocations:

Waco, TXtime type:

Full timeposted on:

Posted Todayjob requisition id:

JR101002**Pay rate**: $16/hr**Who we are:**At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.* Paid Training* Medical, Dental, and Vision Insurance* Paid Time Off* Employee Discounts* Full-time, non-seasonal* Career Advancement## Responsibilities* Serve as the primary point of contact for customers via phone* Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions* Maintain a thorough understanding of products, services and policies to effectively assist customers* Accurately document customer interactions and transactions across all tools/platforms* Collaborate with other departments to resolve customer issues and escalate complex problems as necessary* Strive to exceed customer satisfaction goals and performance metrics* Continuously seek opportunities to improve the customer experience and streamline processes* Stay updated on product knowledge and industry trends to better assist customers* Ability to work within the defined hours of operation with flexibility needed on weekends and holidays## **What We Look for in a Candidate:*** Must be 18 years of age or older* High School Diploma or equivalent* Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions and constant sedentary work* Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone* Typing Assessment required* Schedules vary based on job related factors* Superb attendance, so you can be there when our customers need usAll job offers are contingent upon completion of drug screen and completion of background check.As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 19 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. We are reimagining how people and organizations thrive.\n#J-18808-Ljbffr\n","Customer Service Representative (Bilingual) - Onsite page is loaded## Customer Service Representative (Bilingual) - Onsitelocations:

Waco,...",[575],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2933333416"],"Work at Intelogix","/jobs/2933333416-customer-service-representative-bilingual-onsite","/jobs?keyword=Intelogix","actionData","errors"]