Director of Information Systems

Missouri's fastest-growing region is searching for its next Director of Information Systems!

We believe the strongest organizations are built through better processes, stronger relationships, and a culture grounded in trust. Our leadership philosophy challenges the status quo, embraces thoughtful innovation, and empowers people to deliver exceptional public service.

Position Overview

The City of Springfield is seeking a visionary Information Systems Director to help shape the future of technology throughout the city. This is more than an IT leadership role; it is an opportunity to influence how a modern municipal organization operates, collaborates, and serves its community.

The Information Systems Director will serve as a key member of the City’s leadership team and will be responsible for guiding the City’s technology strategy, operations, and digital transformation efforts. This leader must possess both strong technical expertise and the leadership ability to partner with departments across the organization as a trusted service provider and strategic advisor.

Success in this role will require a commitment to strengthening the City’s leadership philosophy centered on processes, relationships, and trust, while helping position the organization for the future through thoughtful innovation and modern technology solutions.

With new city leadership and a strong organizational focus on operational excellence, Springfield is strengthening how technology supports the organization by improving systems, streamlining processes, and delivering innovative solutions that meet the evolving needs of a modern workforce.

Key Goals

• Positions Springfield as a data‑driven organization by advancing enterprise data analytics, performance dashboards, and responsible AI applications that improve decision‑making and service delivery.
• Develops and implements a comprehensive Information Systems Master Plan that aligns technology investments with the City’s strategic priorities and supports long‑term operational excellence.
• Strengthens relationships across departments by operating the Information Systems Department as a trusted service partner and delivering technology solutions that improve productivity and service delivery. Creates win‑wins, not barriers.
• Simplifies and modernizes the City’s technology environment by evaluating existing systems, reducing redundant programs, and improving enterprise integration.
• Builds and leads a high‑performing team that embraces innovation, professional growth, accountability, and service.
• Challenges the status quo with thoughtful innovation, leveraging emerging technologies and data‑driven decision making to position Springfield as a forward‑thinking municipal organization.

Key Leadership Traits

• Strategic Thinker – Sees beyond day‑to‑day technology operations and understands how systems, data, and digital tools support long‑term organizational strategy and service delivery.
• Relationship Builder – Builds trusted partnerships with department leaders and collaborates to deliver technology solutions that benefit the entire organization.
• Thoughtful Disruptor – Challenges outdated practices and systems while bringing practical, forward‑thinking solutions that improve organizational effectiveness.
• People‑Centered Leader – Invests in developing team members and fostering a culture of accountability, innovation, and service.
• Integrity and Trust Builder – Leads with credibility, transparency, and accountability while strengthening the City’s culture of processes, relationships, and trust.

Ideal Candidate Profile

• The ideal candidate will bring a forward‑thinking leadership style and the ability to view technology through both a strategic and organizational lens.
• This individual will demonstrate outside‑the‑box thinking, the initiative to improve existing systems and processes, and the ability to foster strong relationships across departments.
• The successful candidate must also demonstrate a deep commitment to leading and caring for their team, building a culture that values accountability, innovation, and professional development.
• This leader will also understand the evolving nature of the modern workforce and be prepared to embrace emerging workforce needs, including flexible and remote work environments where appropriate.
• This director must demonstrate ability to collaborate across department lines, identify best‑in‑class systems, and find mutual solutions.

Why This Role Matters

Technology is rapidly reshaping how organizations operate, collaborate, and deliver services. For a growing city like Springfield, strong technology leadership is essential to ensuring the organization can meet the expectations of residents, businesses, and employees both today and in the future.

The Information Systems Director will play a central role in helping the City modernize systems, simplify complex technology environments, strengthen cybersecurity, and support the evolving needs of a modern workforce.

Our next Information Systems Director must be willing to challenge outdated assumptions, advance bold ideas, and help build a technology environment that strengthens the entire organization. This leader will play a critical role in simplifying systems, empowering teams, strengthening collaboration, and positioning Springfield to meet the evolving expectations of a modern workforce and community.

About Springfield

Springfield is the economic and cultural hub of Southwest Missouri and serves as the center of one of the fastest‑growing regions in the State of Missouri. With a population of more than 170,000 residents and a regional population exceeding 475,000, Springfield is home to a diverse and expanding economy supported by healthcare, education, advanced manufacturing, logistics, and technology.

Known as the Queen City of the Ozarks, Springfield offers a high quality of life with vibrant downtown districts, nationally recognized healthcare systems, and several higher education institutions, including Missouri State University, Drury University, Evangel University, and Ozarks Tech College, a nationally recognized technical college that plays a critical role in workforce development and technology training.

The region is also located near the natural beauty of the Ozarks, with abundant outdoor recreation opportunities including lakes, trails, and conservation areas.

This Director role offers a flexible total compensation package including annual performance increases, city-sponsored benefits such as a defined benefit retirement plan, generous leave time, and more. You can look at that here! A anticipated minimum starting salary is $185,000, however compensation is flexible based on experience and skills.

This position is open until filled. Applications received by 4/13/2023 are guaranteed consideration.

Compensation will be commensurate based on qualifications.

Experience, Education, and Training

• Graduation from an accredited college or university with a Bachelor's Degree in Information Systems, Business or Public Administration or a related discipline.
• Seven years of progressively responsible and diverse IT professional experience including managing IT projects as well as supervisory and management level experience, preferably in an IS environment.

PREFERRED

• Master's Degree in Business or Public Administration.

Licensing/Certification

• If operating a vehicle for purposes of completing job duties, must possess a valid driver's license.

For more information on essential functions and other requirements, please see the job description.

Equal Opportunity Employer/Disability and Vet

The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre‑employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, , or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug‑free workplace. Pre‑employment drug testing is required.

All interested candidates MUST complete the City of Springfield on‑line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.

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