Director of Implementations & Customer Success

A technology-driven child care firm based in San Francisco is seeking a Head of Implementation & Customer Success to lead the full post-sale lifecycle for its government and enterprise customers. This role involves ensuring successful deployments, driving platform adoption, and building a scalable customer success function. Candidates should have 8-12 years of experience in B2B SaaS roles and strong communication skills. The position is hybrid, offering a competitive salary range of $180,000 to $220,000 plus benefits.
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