Director of Retail Sales

Benefits: This position is eligible for medical, dental, vision, 401(k), and parental leave

Qualifications

• 10+ years of multi‑unit retail sales leadership experience
• Proven ownership of store network performance including comp growth, conversion, UPT, and ATV
• Demonstrated success building and coaching high‑performing District and Store Manager teams across 100+ stores
• Strong track record of talent development, succession planning, and scalable leadership programs

Primary Responsibilities

• Lead and develop District Managers and Store Managers; build a scalable succession pipeline across field roles
• Design and implement structured leadership development programs (onboarding plans, field‑ride coaching, performance forums)
• Establish clear store‑level performance metrics and accountability standards
• Foster a high‑accountability, client‑focused culture rooted in collaboration and continuous improvement
• Implement recognition and incentive programs tied to measurable performance outcomes
• Monitor KPIs including traffic, conversion, ATV, UPT, repeat client rate, and retention metrics
• Partner cross‑functionally with Marketing, CRM, and Finance to optimize loyalty initiatives, store events, and margin performance
• Define and elevate the in‑store customer journey aligned to brand standards
• Embed service excellence metrics (NPS, OSAT, repeat behavior) into field execution
• Partner with Merchandising and Visual teams to ensure store presentation drives selling effectiveness

Why choose Addison Group?

• Pay: We negotiate high salaries using US Bureau of Labor Statistics
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison’s Administrative job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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