ZenDesk ITSM Enterprise Architect CMDB & Automation

A leading IT services provider is seeking an ITSM – ZenDesk Enterprise Architect for a long-term contract. The role involves leading the design and implementation of ITSM solutions using ZenDesk, including the incorporation of a Configuration Management Database (CMDB). The ideal candidate will have enterprise-level ZenDesk experience, a strong background in ITSM frameworks, and hands-on experience with CMDB design. Excellent communication skills are essential for collaborating with various stakeholders.
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