Associate Director, Business Insights & Analytics, Ophthalmology & Technology

Job Description

This role will reside within the Digital Human Health (DHH) US Market Engagement Team. The team provides strategic thought‑partnership to US commercial stakeholders through understanding brand strategy, co‑creating DHH demand and associated business requirements aligned to business priorities. The US Market Engagement team quarterbacks demand fulfillment and leads the activation of DHH products and services. The Associate Director will develop and communicate data‑driven and actionable insights that drive greater customer and market understanding to inform launch & go‑to‑market strategies and help meet commercial objectives.

Key Responsibilities

• Translate business needs and priorities to build analytical plans that answer business questions by providing actionable insights. Effectively communicate advanced analytics to stakeholders to inform business decisions.
• Communicate & collaborate effectively with cross‑functional teams with competencies in market research, forecasting, commercial analytics, data science, customer engagement, data strategy, population health, competitive insights, marketing operations, medical & clinical backgrounds.
• Analyze data across disparate databases/sources (including claims/EMR data and other sources) to develop insights that inform commercial business strategies.
• Stay current with industry trends and advancements in analytical methodologies to bring new ideas forward (including application of GenAI) that will enhance analytic capabilities of the organization.
• Contribute to innovative experiments, specifically to idea generation, idea incubation and/or experimentation, identifying tangible and measurable criteria to make meaningful improvements to the business processes and strategies.
• Derive actionable business insights from various data sources, develop clear data story, and communicate effectively to business stakeholders.
• Lead and mentor a team of data scientists and business analysts (on‑shore and offshore), providing guidance on best practices in data analytics, modeling and data visualization, through the scope of a project.

Education Requirements

• BS (or equivalent) in Data Science, Mathematics, Economics, Computer Science, Statistics, Decision Science, Marketing, Engineering, Public Health, or equivalent scientific/commercial discipline.

Required Experience And Skills

• 5+ years of relevant experience delivering complex analytical projects in the pharmaceutical, biotech, consulting, or healthcare industry.
• Knowledge in mining patient medical claims/EMR data with a strategic mindset and proven record of being able to produce actionable business insights that drive positive commercial results.
• Self‑motivated, proactive mindset, and ability to work independently.
• Story‑telling and executive presence with senior leaders.
• Effective interpersonal skills, communication skills, and stakeholder management, including experience collaborating in a matrixed organization and ability to align stakeholders on data‑driven decisions.
• Strong business acumen and consultative skills, with proven ability to comprehend business processes and commercial strategies in detail and translate these into detailed business standards/questions that power analytics.
• Effective organizational and project management skills to work effectively across the organization and manage a team of business analysts and data scientists efficiently and effectively.
• Innovative thinking with affinity toward experimentation and appropriate risk‑taking, including curiosity about how agentic AI and automation can enhance commercial analytics and insight generation.
• Awareness of the opportunities, limitations, and responsible use of AI (including agentic AI) in a regulated environment (e.g., data privacy, validation of AI‑generated outputs).
• Prior hands‑on experience working with healthcare data especially EMR/EHR, Claims Data (i.e., IQVIA APLD) and various data offerings.
• Ability to develop efficient programming code and software assets that provide advanced analytical functionality.
• Understands the business context, challenge, limitation, constraints and goals to effectively match the capability of the statistical and mathematical and M/L approaches to the business, scientific and operational challenge.
• Travel may be required.

Preferred Experience And Skills

• Domain knowledge in ophthalmology, specifically as it relates to data analytics.
• MBA, MS or PhD degree is a plus.

Required Skills

Brand Strategy, Business Analysis, Business Processes, Collaborative Communications, Commercial Analytics, Commercial Strategies, Communication, Customer Engagement, Data Science, Demand Management, Health Sciences, Innovation, Leadership, Marketing Data Analytics, Market Research, Ophthalmology, Optometry, Public Health, Requirements Management, Sourcing and Procurement, Stakeholder Relationship Management, Strategic Planning, Strategic Thinking

Travel Requirements: 10%

Equal Employment Opportunity Statement

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights, EEOC GINA Supplement, Learn more about your rights, including under California, Colorado and other U.S. State Acts.

Salary range: $156,900.00 - $247,000.00

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at

Apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. Job Posting End Date: 03/6/2026.

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