Autonomous Operations Director People & Admin · Salt Lake City

Autonomous Operations Director, People & Admin • Salt Lake City

PassiveLogic – a hyper‑scale AI company transforming autonomous systems, energy, and the built environment.

About the Role

This is a career‑defining opportunity to serve as the operational bridge between AI systems and physical infrastructure. The Director will lead global deployment and operational scaling of autonomous building systems, treating deployments as a structured learning system and continuously improving operations through disciplined metrics and feedback loops.

This Is An Operations Director Role Responsible For

• Application engineering: Digital‑twin project deployment
• Site deployments, contractor coordination, and construction execution through the life cycle
• 24/7 incident and change management of autonomous operations (with a focus on EU sites)

You will lead cross‑functional teams across the pipeline that includes site surveys, digital‑twin development, project engineering, and contractor coordination. You will ensure deployments run smoothly, timelines are met, customers succeed, and performance of autonomous buildings continuously improves.

What You’ll Do

Deployment Strategy & Operational Leadership

• Lead global deployment operations for autonomous HVAC and building systems
• Lead Application Engineering and Deployment teams, overseeing external contractors
• Establish structured rollout plans, deployment phases, and operational playbooks
• Ensure deployments meet schedule, quality, and performance targets
• Identify operational risks early and coordinate cross‑team mitigation

Deployment Planning & Construction Coordination

• Plan phased deployments across customer sites
• Coordinate deployment and commissioning sequencing with the Applied Engineering team, interfacing with customers and driving contractors
• Think in terms of autonomy skill rollouts, validation loops, and structured field learning
• Identify, vet, hire, and manage local installers and contractors globally

Application Engineering (Digital Twin Project Deployment)

• Model buildings into digital twins using PassiveLogic’s ontology framework
• Integrate the digital twin with HVAC, sensors, and meters
• Configure and deploy control models to optimize performance, energy use, and occupant comfort
• Validate, calibrate, and continuously refine the digital twin

Field Integration & Technical Oversight

• Ensure clean technical coordination between field teams, contractors, and engineering
• Translate field constraints into actionable feedback for AI and product engineering teams
• Guide commissioning efforts and system performance validation

Customer Interface & 24/7 Life‑cycle Operations

• Help customers understand autonomy operations and build trust
• Coordinate issue triage and ensure systematic resolution
• Track and improve performance metrics and service reliability

Systems Feedback & Continuous Improvement

• Close the loop between field operations and product engineering
• Identify recurring issues and deployment friction
• Create repeatable deployment playbooks that improve with each rollout
• Help shape the long‑term managed services operating model as the product scales

What You’ll Bring

• Comfort in mechanical rooms and deep technical discussions
• Motivation by autonomy, robotics, and intelligent infrastructure
• Calm leadership under field pressure and structured deployment execution

You must have

• 7+ years of experience leading complex technology deployments, robotics/system deployments or large‑scale operational rollouts
• Hands‑on experience in robotics, mechanical engineering, building automation, retro‑commissioning, HVAC, or building science
• Leadership experience managing technical field teams or deployment organizations
• Field deployment or commissioning experience in commercial or industrial environments
• Ability to read mechanical drawings and control schematics
• Comfort working directly with customers, contractors, and technical stakeholders
• Strong operational leadership and coordination skills
• Comfort operating in fast‑moving, early‑stage environments

You should have

• Bachelor’s or master’s degree (or equivalent) in engineering and management
• Experience deploying complex hardware/software systems

It’s helpful to have

• Knowledge of performance contracting or energy optimization programs
• Energy or sustainability certifications (AEE, LEED, BREEAM, WELL, CEM, CBCP, BEAP, CCP, NABERS)
• Experience scaling field playbooks across multiple sites
• Interest in climate tech and decarbonization
• Experience in robotics, autonomous systems, or advanced industrial deployments
• Bias toward building the future rather than maintaining the past
• Familiarity with BAS protocols (BACnet, Modbus, wireless, analog control systems)

What Success Looks Like (3–6 Months)

• Deployment programs are structured, predictable, and on schedule
• Application Engineering and Deployment Services teams operate in coordination
• Field integrations are clean, minimizing reactive firefighting
• Engineering receives clear, structured field feedback
• Customers gain confidence in autonomous system deployments
• Service operations become repeatable, scalable, and metrics continuously improve

Compensation, Benefits & Perks

• Competitive compensation
• Generous equity share package
• Medical, dental, and vision coverage
• Disability and life insurance options
• Flex PTO
• Team‑building events
• Free catered lunch Monday‑Friday
• Free ski pass (at Big Cottonwood Canyon)
• Free National Park pass
• Onsite gym

A Note On Working Onsite

This role is based in our Salt Lake City headquarters. We believe creativity and cohesion flow best when we are all together, so all teams work from one of our office locations five days a week.

When Applying, Include

• Cover letter explaining why you are the perfect candidate for PassiveLogic
• Resume
• Description of a project you personally created, devised, built, managed, organized, or designed that was of your own initiative

Diversity and inclusion

Diversity, inclusion, and belonging are woven into our values. We welcome all, come as you are and bring your whole self. We are proud to be an Equal Opportunity Employer. We celebrate diversity every day by maintaining a safe and inclusive environment for our employees at every stage of their careers.

About PassiveLogic

PassiveLogic enables autonomy for controlled systems and unlocks collaboration between teams to manage those systems. Founded in 2016, we reimagine how we design, build, operate, maintain, and manage infrastructural robots using physics‑based quantum digital twins and a world’s fastest AI compiler, enabling users to create generative digital twins in minutes and launch autonomous control that optimizes for energy use, equipment longevity, and occupant comfort in real time.

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