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I-9/E-Verify Representative

Vertical Screen, Warminster, PA, United States


Job Description

The I-9 Document Witness serves as a subject matter expert on Form I-9 completion within the i9Success team. Hours are Monday-Friday, 8:00am-4:00pm. Pay is $16 an hour. Responsibilities Works within our i9Success product. Completes Forms I-9 and handles applicant contact during workflow. Responsible for handling incoming e-mails, calls, chats. Investigates issues to determine the proper resolution. Works with subjects to process and complete Form I-9. Maintaining knowledge base: Staying updated on product knowledge and company policies to provide accurate and up-to-date information. Meeting performance targets: Achieving individual and team goals set by the organization. Identifying escalation: Understanding the appropriate conversation details to escalate support to the appropriate internal staff member, when applicable. Required Skills Excellent time management and organizational skills. Proficiency in M.S. Office Suite including Outlook, Word, and Excel. Attention to detail and reliability to complete tasks in an efficient and accurate manner. Elevated communication skills orally and in writing, as well as the ability to empathize with others. Ability to uphold professional manners while at work. Must have strong telephone skills. Must be able to maintain confidential information and follow procedures for work processing. Must be able to manage multiple tasks or projects during a scheduled work period. Education The candidate we are seeking will have at minimum a high school diploma or equivalent. College degree preferred. Benefits Medical, dental and vision coverage with spouse/family coverage options 401K plan with generous company match Flexible spending accounts Voluntary insurance coverage plans (life, disability, etc.) Paid lunch breaks Paid time off Paid holidays Paid training program/ Internal employee development Overtime options available Casual dress code Flexible work schedules On-site Employee Gardens - plants & flowers provided RushBus scheduled service from Septa Bus Route 22 and Regional Rail Employee referral bonus program Discounts through partnerships & neighborhood business programs Additional Information All candidates are subject to a drug test and a background screening. EOE M/F/Disabled/Veteran