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The Customer Service Representative is responsible for managing outbound and inbound calls and text messages, providing status on existing cases, or escalating cases, if necessary.

","descriptionText","Customer Service Representative Staffing Sales & Business Development Customer Service Representative The Customer Service Representative is responsible for managing outbound and inbound calls and text messages, providing status on existing cases, or escalating cases, if necessary.","shortDescription","Customer Service Representative

The Customer Service Representative is responsible for managing outbound and inbound calls and text messag...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Glen Head, NY, United States, 11545","city","Glen Head","state","NY","country","United States","postal_code","11545","companyName","Staffing","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=B730906BEF7BE746105BC490B861DD65&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=C0152A40D425D6109A454BFE676FAADC","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Staffing","isManualPosted","costPerClick",0.16,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2966056834-customer-service-representative","strippedDescription","Customer Service RepresentativeThe Customer Service Representative is responsible for managing outbound and inbound calls and text messages, providing status on existing cases, or escalating cases, if necessary.","parsedLocation",{"_452":485,"_486":199,"_487":199,"_454":455,"_456":457,"_458":459,"_460":461},"Glen Head, NY, United States","street1","street2","displayPublishedAt","20 hours ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=Staffing","searchLocationPath","/jobs?location=Glen+Head%2C+NY%2C+United+States","searchTitlePath","/jobs?keyword=Customer+Service+Representative","featuredCompany",{"_431":501,"_15":379,"_502":434,"_76":-5,"_503":504,"_248":505,"_448":506,"_507":-5,"_508":509,"_510":-5,"_511":512,"_513":514,"_515":516,"_470":517,"_478":518,"_472":519},1072,"agency","slug","hearst-television","

Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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CoWorx is seeking a Customer Service Representative in the Gainesville, GA area! The Customer Service Representative is responsible for handling inquiries via phone and e-mail, processing customer requests accurately, promptly and efficiently, as well as resolving issues; all by following defined procedures, using analytical and critical thinking skills as well as exercising some independent judgment.\nShift: Day shift Monday to Friday\nResponsibilities:

Answering inbound calls, emails and text messages from customers Partner with our customers and other departments to resolve issues Process customer requests, including new service, scheduling services, etc. Make outbound collection calls, emails and text messages Able to think fast, find answers and respond quickly to customer inquiries Must be able to multi-task, maintain organization and complete tasks\nDesired Background/Skills:

Proper telephone and email etiquette is a must Reliably commute or planning to relocate before starting work (Required) At least 1 year of experience High School Diploma or equivalent Reliable transportation/Driver's License Excellent time management skills Strong computer skills, including the ability to master new systems and to enter data quickly and accurately, filing documents, updating customer profiles/accounts Excellent verbal and written communication skills Bilingual Preferred (English & Spanish a PLUS)\nOther Information:

Benefits:\n401(k) Dental insurance Health insurance Paid time off Vision insurance\nDon't miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!\nCoWorx is an equal opportunity employer dedicated to fostering a diverse and inclusive team. We believe that a varied workforce enhances our business outcomes and contributes to a brighter future for our internal teams, Field Talent, customers, and communities. We are committed to considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status, and we do not discriminate based on disability.\nIf you are a person with a disability and require assistance during the recruitment process, please reach out to us.\n#GA1101

","Customer Service Representative

CoWorx is seeking a Customer Service Representative in the Gainesville, GA area! The Customer Service Repr...",[530],{"_458":459,"_454":531,"_452":532,"_456":533,"_460":534},"Gainesville","Gainesville, GA, United States, 30501","GA","30501",["B","2966022817"],"Work at CoWorx Staffing Services","19 hours ago","/jobs/2966022817-customer-service-representative","Gainesville, GA, United States","/jobs?keyword=CoWorx+Staffing+Services","/jobs?location=Gainesville%2C+GA%2C+United+States",{"_435":434,"_439":543,"_470":471,"_462":544,"_248":545,"_446":546,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":547,"_431":552,"_473":553,"_436":129,"_488":554,"_478":555,"_490":442,"_491":556,"_493":557,"_495":558,"_497":498},["D",1774058400000],"USA Jobs","Call Center Representative

We are seeking a professional, reliable, and motivated Call Center Representative to join our growing team. This role involves handling both inbound and outbound communications, including phone calls, text messages, emails, and online chats. The ideal candidate will be organized, proactive, and able to manage multiple tasks efficiently in a fast-paced environment.\nKey Responsibilities:\nHandle inbound and outbound calls in a professional and courteous manner.\nRespond promptly to text messages and emails through our internal communication system.\nMonitor and manage chats via WhatsApp, our platform for project communications.\nReview and confirm online appointments.\nMaintain accurate and detailed call logs and communication records.\nCollaborate with team members and management to ensure smooth daily operations.\nPosition Requirements:\nAbility to manage a high call volume (approximately 50 calls on a slow day and up to 150 on a busy day).\nStrong multitasking, communication, and problem-solving skills.\nProfessional demeanor with a respectful and team-oriented attitude.\nDependable and punctual with excellent attention to detail.\nCompensation: Compensation for the Call Center Representative position is discussed during the interview process. We typically ask candidates about their salary expectations and review them with management to determine the best possible match. Pay may vary based on experience, skill level, and location. In some cases, the role may be offered on a salary basis.\nSchedule & Shifts:\nOur call center operates Monday through Saturday on a five-day workweek. If a representative is scheduled to work on Saturday, they will have a weekday off to maintain the five-day schedule.\nOperating Hours: 8:00 AM 8:00 PM (EST)\nTypical Shift Options:\n8:00 AM 4:30 PM\n8:30 AM 5:00 PM\n9:00 AM 5:30 PM\n9:30 AM 6:00 PM\n10:00 AM 6:30 PM\n10:30 AM 7:00 PM\n11:00 AM 7:30 PM\n11:30 AM 8:00 PM\nEach agent receives a 30-minute lunch break and an additional 30 minutes of break time throughout the day, which can be used as needed. Please note that while we strive to accommodate individual shift preferences, scheduling is primarily based on operational needs to ensure efficient and consistent service as our company continues to grow.

","Call Center Representative

We are seeking a professional, reliable, and motivated Call Center Representative to join our growing team. Thi...",[548],{"_458":459,"_454":549,"_452":550,"_456":457,"_460":551},"Astoria","Astoria, NY, United States, 11102","11102",["B","2954530079"],"Work at USA Jobs","1 days ago","/jobs/2954530079-customer-service-representative","Astoria, NY, United States","/jobs?keyword=USA+Jobs","/jobs?location=Astoria%2C+NY%2C+United+States",{"_435":434,"_439":560,"_470":471,"_462":561,"_248":562,"_446":563,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":564,"_431":570,"_473":571,"_436":129,"_488":572,"_478":573,"_490":442,"_491":574,"_493":575,"_495":576,"_497":498},["D",1773698400000],"TEKsystems","Customer Service Representative - AMBA

Workplace Type: On-site (Urbandale, IA)

Job Type: Full-time

Company Website: https://www.amba.info/

About the Role

AMBA is seeking a dedicated Customer Service Representative to support providers and members by delivering accurate, efficient, and high‑quality service. This role is ideal for candidates who enjoy problem‑solving, working in a fast‑paced call center environment, and supporting customers with insurance or policy-related questions.

You will handle inbound and outbound calls, assist with eligibility and claims inquiries, and provide clear, informed guidance across a variety of insurance-based customer needs.

Key Responsibilities

+ Handle inbound calls from providers regarding eligibility and claim status

+ Work in a call center environment handling both inbound and outbound customer calls

+ Respond to standard and complex customer inquiries via phone and email in a clear, easy‑to‑understand manner

+ Research customer questions and follow up through outbound calls or email

+ Assist customers with payments, policy changes, coverage explanations, and rate questions

+ Troubleshoot basic website errors or issues

+ Respond verbally and in writing to customer correspondence using reference materials

+ Request missing or additional information needed to finalize inquiries

+ Document client issues and escalate appropriately when needed

+ Support customers with L&H (Life & Health) or P&C (Property & Casualty) insurance policy questions

Skills & Experience

Preferred Experience Includes:

+ Customer service

+ Call center environment

+ Insurance support

+ Inbound and outbound calling

+ Customer support operations

Qualifications

Must-Have:

+ 1+ year of customer service experience

+ High School Diploma or GED

Nice to Have:

+ Experience with L&H or P&C insurance

+ Experience in a high‑volume call center

+ Strong troubleshooting and communication skills

Work Environment

Training Schedule:

+ Monday-Friday, 7:45 AM - 4:30 PM

Hours of Operation:

+ Monday-Friday, 8:00 AM - 5:00 PM

+ Candidates must be available for an 8‑hour shift within this window

+ Wide schedule availability is required

Job Type & Location

This is a Contract to Hire position based out of Urbandale, IA.

Pay and Benefits

The pay range for this position is $17.31 - $17.31/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Urbandale,IA.

Application Deadline

This position is anticipated to close on Mar 23, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.\n","Customer Service Representative - AMBA

Workplace Type: On-site (Urbandale, IA)

Job Type: Full-time

Company Website: http...",[565],{"_458":459,"_454":566,"_452":567,"_456":568,"_460":569},"Urbandale","Urbandale, IA, United States, 50322","IA","50322",["B","2853959495"],"Work at TEKsystems","5 days ago","/jobs/2853959495-customer-service-representative","Urbandale, IA, United States","/jobs?keyword=TEKsystems","/jobs?location=Urbandale%2C+IA%2C+United+States",{"_435":434,"_439":578,"_470":471,"_462":561,"_248":579,"_446":563,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":580,"_431":582,"_473":571,"_436":129,"_488":583,"_478":584,"_490":442,"_491":574,"_493":575,"_495":576,"_497":498},["D",1773950400000],"Customer Service Representative - AMBA

Workplace Type: On-site (Urbandale, IA)

Job Type: Full-time

Company Website: https://www.amba.info/

About the Role

AMBA is seeking a dedicated Customer Service Representative to support providers and members by delivering accurate, efficient, and high‑quality service. This role is ideal for candidates who enjoy problem‑solving, working in a fast‑paced call center environment, and supporting customers with insurance or policy-related questions.

You will handle inbound and outbound calls, assist with eligibility and claims inquiries, and provide clear, informed guidance across a variety of insurance-based customer needs.

Key Responsibilities

+ Handle inbound calls from providers regarding eligibility and claim status

+ Work in a call center environment handling both inbound and outbound customer calls

+ Respond to standard and complex customer inquiries via phone and email in a clear, easy‑to‑understand manner

+ Research customer questions and follow up through outbound calls or email

+ Assist customers with payments, policy changes, coverage explanations, and rate questions

+ Troubleshoot basic website errors or issues

+ Respond verbally and in writing to customer correspondence using reference materials

+ Request missing or additional information needed to finalize inquiries

+ Document client issues and escalate appropriately when needed

+ Support customers with L&H (Life & Health) or P&C (Property & Casualty) insurance policy questions

Skills & Experience

Preferred Experience Includes:

+ Customer service

+ Call center environment

+ Insurance support

+ Inbound and outbound calling

+ Customer support operations

Qualifications

Must-Have:

+ 1+ year of customer service experience

+ High School Diploma or GED

Nice to Have:

+ Experience with L&H or P&C insurance

+ Experience in a high‑volume call center

+ Strong troubleshooting and communication skills

Work Environment

Training Schedule:

+ Monday-Friday, 7:45 AM - 4:30 PM

Hours of Operation:

+ Monday-Friday, 8:00 AM - 5:00 PM

+ Candidates must be available for an 8‑hour shift within this window

+ Wide schedule availability is required

Job Type & Location

This is a Contract to Hire position based out of Urbandale, IA.

Pay and Benefits

The pay range for this position is $17.31 - $17.31/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Urbandale,IA.

Application Deadline

This position is anticipated to close on Mar 30, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.\n",[581],{"_458":459,"_454":566,"_452":567,"_456":568,"_460":569},["B","2937660611"],"3 days ago","/jobs/2937660611-customer-service-representative",{"_435":434,"_439":586,"_470":471,"_462":587,"_248":588,"_446":589,"_433":434,"_113":590,"_437":199,"_438":199,"_472":471,"_448":199,"_449":591,"_431":597,"_473":598,"_436":129,"_488":572,"_478":599,"_490":590,"_491":600,"_493":601,"_495":602,"_497":603},["D",1773766800000],"Paul's Termite & Pest Control","The Inside Sales Representative is responsible for providing exceptional customer service by answering inbound calls, scheduling appointments, responding to customer inquiries, and handling service requests at Paul’s Termite & Pest Control, Inc. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to manage multiple tasks efficiently while delivering a superior customer experience.

Responsibilities

Customer Service: Make outbound calls to potential new customers.

Answer inbound sales calls and respond to customer inquiries about new services in a professional, courteous manner.

Schedule appointments for pest control services, ensuring accuracy in capturing customer information and service needs.

Handle customer complaints or concerns, escalating issues to the Office Manager when necessary.

Provide information about the company’s services, promotions, and policies to potential and existing customers.

Follow up with customers after service to ensure satisfaction and address any concerns.

The Inside Sales Representative will be back up to the Account Services Coordinators when available and as needed.

Data Entry & Documentation: Accurately enter and update customer information, service requests, and appointment details into the company’s CRM system.

Maintain organized and up-to-date customer records and follow company protocols for data entry and management.

Process service orders and prepare necessary documentation for the pest control technicians.

Problem Solving & Issue Resolution: Troubleshoot customer issues or questions regarding pest control services, providing accurate information and solutions.

Collaborate with other departments to resolve customer service issues in a timely and efficient manner.

Manage and prioritize multiple tasks, such as handling calls while entering data and resolving issues promptly.

Work closely with other call center representatives and the Office Manager to ensure smooth operations and a cohesive team environment.

Participate in training sessions and team meetings to stay updated on company services, policies, and procedures.

Qualifications

Education: High school diploma or equivalent (required).

Experience: 1+ years of experience in a customer service or call center role (preferred).

2+ years of inside sales experience (preferred).

Experience in the pest control or service industry is a plus.

Skills & Abilities: Excellent verbal communication and active listening skills.

Ability to multitask and handle high call volumes in a fast-paced environment.

Strong organizational skills with attention to detail.

Proficiency with CRM software and Microsoft Office Suite (Word, Excel).

Ability to handle customer complaints and resolve issues professionally.

#J-18808-Ljbffr\n","The Inside Sales Representative is responsible for providing exceptional customer service by answering inbound calls, scheduling appointments, resp...","Inside Sales Representatives",[592],{"_458":459,"_454":593,"_452":594,"_456":595,"_460":596},"Tallahassee","Tallahassee, FL, United States, 32318","FL","32318",["B","2914424759"],"Work at Paul's Termite & Pest Control","/jobs/2914424759-inside-sales-representatives","Tallahassee, FL, United States","/jobs?keyword=Paul%27s+Termite+%26+Pest+Control","/jobs?location=Tallahassee%2C+FL%2C+United+States","/jobs?keyword=Inside+Sales+Representatives","actionData","errors"]