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Entry Level Customer Service Representative | Customer Service Representative [C

ProSidian Consulting, Charlotte, NC, United States


Entry Level Customer Service Representative | Customer Service Representative [COC0024023]

ProSidian Seeks a Entry Level Customer Service Representative | Customer Service Representative [COC0024023] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent located CONUS - Charlotte, NC Across The Mid Atlantic Region supporting strategic delivery of Government and Public Services Sector Human Capital Solutions through Temporary Help Services and Recruiting/Staff Augmentation capabilities for the City of Charlotte (COC). Seeking Entry Level Customer Service Representative candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as COC. This as a Contract Contingent or Contract W-2 (IRS-1099) Customer Service Representative Functional Area Professional - Staffing Augmentation and Recruiting Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Staffing Augmentation and Recruiting Services (Entry Level Customer Service Representative) in the Government And Public Services Industry Sector focusing on Human Capital Solutions for clients such as City of Charlotte (COC) | Charlotte Cooperative Purchasing Alliance (CCPA) Generally Located In CONUS - Charlotte, NC and across the Mid Atlantic Region (Of Country/World). RESPONSIBILITIES AND DUTIES

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Entry Level Customer Service Representative | Customer Service Representative [COC0024023] Process customer service documentation. Maintain records of interactions. Support call center or front-line teams. Desired Qualifications For Entry Level Customer Service Representative | Customer Service Representative [COC0024023] (COC0024023) Candidates: Clerical or customer service experience. Education / Experience Requirements / Qualifications High school diploma or GED. Skills Required Data entry, organization, and communication. Competencies Required Accuracy, reliability, customer focus. Ancillary Details Of The Roles Supports complaint resolution processes. Works with multiple departments to fulfill requests. Other Details May handle mailroom duties.