Senior Business Analyst
Wolters Kluwer, Houston, TX, United States
Senior Business Analyst Marketing eCommerce
Hybrid role out of any of our office locations. As a Senior Business Analyst Marketing eCommerce, you will report into the Associate Director, Marketing eCommerce and be a member of a diverse team that is accountable for managing the Digital Commerce Platform for Tax and Accounting Wolters Kluwer. In this role, you are responsible for supporting the Digital Commerce Platform production environment and other critical enhancements that drive eCommerce marketing revenue. You will be expected to collaborate with a diverse cross-functional team of Marketers, eCommerce, UX designers, system analyst, developers, QA resources and other business leaders who will all contribute to the fulfillment of major and operational eStore releases. You will also be responsible for managing communications with our internal stakeholders as production defects, enhancements and questions are raised. Additionally, you will lead the operational enablement of prioritized products that will be sold online to our customers. Job Duties and Responsibilities:
Lead resolution of eCommerce related issues by partnering with business and technical stakeholders as needed Work with product owner to define business and customer needs into a product intake form and requirements traceability document Contribute to Marketing eStore product strategy and roadmap by helping identify the biggest problems to solve impacting the Digital Commerce Platform Participate in lifecycle planning rituals to deliver against quarterly targets and the roadmap Define, document and communicate eStore playbook for production operations along with training documentation Data stewardship tasks to ensure alignment of platform with enterprise data management team Job Qualifications:
Education: Bachelor's, Computer Science or equivalent degree or combination of education and experience. Requires 2+ years of eCommerce or business operations experience with enterprise level solution in a marketing environment 2+ years business / requirements analyst experience with exposure to varied projects and environments 2+ years with Adobe Commerce or other enterprise eCommerce platform Additional Skills and Knowledge:
Experience working in an enterprise or matrixed organization Strong communication skills Strong organizational skills Ability to successfully engage in multiple initiatives simultaneously. Drive, passion, and initiative, with ability to adapt quickly to rapidly-evolving products, technology, and situations are a must Compensation:
$71,300.00 - $124,500.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
Hybrid role out of any of our office locations. As a Senior Business Analyst Marketing eCommerce, you will report into the Associate Director, Marketing eCommerce and be a member of a diverse team that is accountable for managing the Digital Commerce Platform for Tax and Accounting Wolters Kluwer. In this role, you are responsible for supporting the Digital Commerce Platform production environment and other critical enhancements that drive eCommerce marketing revenue. You will be expected to collaborate with a diverse cross-functional team of Marketers, eCommerce, UX designers, system analyst, developers, QA resources and other business leaders who will all contribute to the fulfillment of major and operational eStore releases. You will also be responsible for managing communications with our internal stakeholders as production defects, enhancements and questions are raised. Additionally, you will lead the operational enablement of prioritized products that will be sold online to our customers. Job Duties and Responsibilities:
Lead resolution of eCommerce related issues by partnering with business and technical stakeholders as needed Work with product owner to define business and customer needs into a product intake form and requirements traceability document Contribute to Marketing eStore product strategy and roadmap by helping identify the biggest problems to solve impacting the Digital Commerce Platform Participate in lifecycle planning rituals to deliver against quarterly targets and the roadmap Define, document and communicate eStore playbook for production operations along with training documentation Data stewardship tasks to ensure alignment of platform with enterprise data management team Job Qualifications:
Education: Bachelor's, Computer Science or equivalent degree or combination of education and experience. Requires 2+ years of eCommerce or business operations experience with enterprise level solution in a marketing environment 2+ years business / requirements analyst experience with exposure to varied projects and environments 2+ years with Adobe Commerce or other enterprise eCommerce platform Additional Skills and Knowledge:
Experience working in an enterprise or matrixed organization Strong communication skills Strong organizational skills Ability to successfully engage in multiple initiatives simultaneously. Drive, passion, and initiative, with ability to adapt quickly to rapidly-evolving products, technology, and situations are a must Compensation:
$71,300.00 - $124,500.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information:
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.