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Healthcare Customer Service Representative

Minnesota Jobs, Minneapolis, MN, United States


Customer Service Representative

TEKsystems is actively hiring for customer service representatives for a healthcare client in Bloomington, MN! Start Date: April 13th Job Description

Handle 5060 inbound calls daily from members and healthcare providers Answer questions related to claims, benefits, and eligibility with accuracy and empathy Navigate internal systems to verify information and resolve inquiries in real time Collaborate with teammates and leadership to improve service quality and member satisfaction Participate in team bonding activities and contribute to a positive work culture Maintain professionalism while managing a high-volume call queue Skills and Qualifications

High School Diploma or GED Previous call center experience Job Type & Location

This is a Contract to Hire position based out of Minneapolis, MN. Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type

This is a fully onsite position in Minneapolis, MN. Application Deadline

This position is anticipated to close on Mar 31, 2026. About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.