Customer Engagement Representative

Customer Engagement Representative Join our dynamic team as a Customer Engagement Representative (CER) at Wawa! In this role, you'll be the welcoming face that brings a smile to our customers. At Wawa, we pride ourselves on putting people first, doing the right thing, and brightening every day for our community. Key Responsibilities: Warmly greet and connect with customers to ensure their satisfaction and address their needs promptly. Prepare delightful food offerings, including breakfast items, custom sandwiches, specialty drinks, and pizzas, while maintaining a clean and organized coffee station. Manage the cash register, process payments, activate fuel and gift cards, and assist with lottery and age verification for restricted products. Ensure our stores are well-stocked and presentable, keeping shelves fresh, full, and inviting. Uphold store cleanliness and safety by adhering to established policies and guidelines. Perform housekeeping duties such as cleaning, dusting, sweeping, mopping, and trash disposal to maintain a tidy environment. What We Offer: At Wawa, we are dedicated to providing inclusive and meaningful benefits that support our Associates financially, physically, and emotionally. Enjoy an extensive benefits package including medical, dental, vision, and mental health care, an Employee Stock Ownership Plan, 401(k) with matching, education assistance, paid parental leave, store discounts, paid time off, flexible scheduling, and additional wellness programs. Eligibility for benefits may be defined under the terms of the plan. Qualifications: Exceptional communication and customer service skills. Able to thrive in a fast-paced environment and be an effective multitasker. Must be at least 16 years old with reliable transportation. Enjoy working collaboratively as part of a team. The hourly wage for this position ranges from $15.50 to $19.25, depending on experience and location. Associates will also receive a $1.50 shift differential for hours worked between 12 am - 6 am. Wawa is committed to accommodating applicants during the application process upon request, in accordance with applicable laws. Wawa, Inc. is an equal opportunity employer, fostering a workplace where Associates are treated with fairness and respect. We do not tolerate any form of discrimination. Our recruitment, hiring, promotions, and evaluations are conducted without regard to any characteristic protected by law.