Market Coordinator - PNC Private Bank
PNC, Indianapolis, IN, United States
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Market Coordinator (MC) within the PNC Private Bank organization, you will be based in Indianapolis. The position is primarily based in a PNC location, and responsibilities require time in the office or in the field on a regular basis.
Job Profile The Market Coordinator (MC) is a trusted partner to the PNC Private Bank Leadership and Advisor teams. The role partners with leadership and advisor team members to proactively manage their administrative needs, enabling advisors to focus more fully on clients. The MC fulfills responsibilities across all PNC Private Bank disciplines and reports directly to the Sales Leader or Functional Leader for their respective location.
Key Responsibilities
Client/Prospect Activities
Administrative Support
Meeting and Event Management
Risk Management
Job Description
Provides sales, service and execution support for new and ongoing client relationships; may serve as a customer solutions resource.
Gathers required documentation and verifies accuracy.
Performs common processing and ensures compliance with standard regulations and processes; may administer implementation plans and related client interactions.
Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.
Initiates, updates and verifies client, account, or transaction details in relevant systems/applications; provides reports as needed.
May serve as a peer resource and perform general administrative support.
PNC Employees take pride in our reputation and continue building upon it. We expect our employees to be: Customer Focused and Managing Risk—assessing and effectively managing all associated risks to support PNC’s Enterprise Risk Management Framework.
Preferred Skills Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results‑Oriented.
Competencies
Accuracy and Attention to Detail
Customer Support Policies, Standards and Procedures
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Managing Multiple Priorities
Problem Management Process
Products and Services
Sales Support and Administration
Work Experience Roles at this level typically require an Associate’s or equivalent degree, related experience, or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, certification(s), and experience (including military service) may be considered.
Education Associate’s degree.
Certifications No required certification(s).
Licenses No required license(s).
Benefits PNC offers a comprehensive range of benefits, including medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, life insurance for employees and families, short- and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Paid time off depends on eligibility and includes maternity/parental leave; up to 11 paid holidays each year; 9 occasional absence days; 15 to 25 vacation days per year. For full details, visit pncthrive.com.
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line and provide your name, job ID, and preferred contact method. Email requests not related to accommodations will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for assistance. All information is kept confidential and used only to provide needed reasonable accommodations.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and the SAFE Act and/or FINRA, which prohibit hiring individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr
Job Profile The Market Coordinator (MC) is a trusted partner to the PNC Private Bank Leadership and Advisor teams. The role partners with leadership and advisor team members to proactively manage their administrative needs, enabling advisors to focus more fully on clients. The MC fulfills responsibilities across all PNC Private Bank disciplines and reports directly to the Sales Leader or Functional Leader for their respective location.
Key Responsibilities
Client/Prospect Activities
Administrative Support
Meeting and Event Management
Risk Management
Job Description
Provides sales, service and execution support for new and ongoing client relationships; may serve as a customer solutions resource.
Gathers required documentation and verifies accuracy.
Performs common processing and ensures compliance with standard regulations and processes; may administer implementation plans and related client interactions.
Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.
Initiates, updates and verifies client, account, or transaction details in relevant systems/applications; provides reports as needed.
May serve as a peer resource and perform general administrative support.
PNC Employees take pride in our reputation and continue building upon it. We expect our employees to be: Customer Focused and Managing Risk—assessing and effectively managing all associated risks to support PNC’s Enterprise Risk Management Framework.
Preferred Skills Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results‑Oriented.
Competencies
Accuracy and Attention to Detail
Customer Support Policies, Standards and Procedures
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Managing Multiple Priorities
Problem Management Process
Products and Services
Sales Support and Administration
Work Experience Roles at this level typically require an Associate’s or equivalent degree, related experience, or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, certification(s), and experience (including military service) may be considered.
Education Associate’s degree.
Certifications No required certification(s).
Licenses No required license(s).
Benefits PNC offers a comprehensive range of benefits, including medical/prescription drug coverage with a Health Savings Account feature, dental and vision options, life insurance for employees and families, short- and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives. Paid time off depends on eligibility and includes maternity/parental leave; up to 11 paid holidays each year; 9 occasional absence days; 15 to 25 vacation days per year. For full details, visit pncthrive.com.
Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line and provide your name, job ID, and preferred contact method. Email requests not related to accommodations will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for assistance. All information is kept confidential and used only to provide needed reasonable accommodations.
Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and the SAFE Act and/or FINRA, which prohibit hiring individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr