
Security Sales Specialist
DEPS Security Systems, Garner, NC, United States
Job Title: Electronic Security Sales Specialist
Department: Sales, Reporting to Sales Manager
Reports Primarily to our Garner, NC
Service Territory: Raleigh and Surrounding Areas
FLSA: Fulltime, Exempt - Base Salary + Commission
Down East Protection Systems (DEPS) , a trusted leader in security solutions for more than 30 years, is seeking a highly driven Electronic Security Sales Specialist to build and expand our customer base throughout Raleigh and the surrounding areas, supporting the growth of our Garner office. This role requires a proactive “hunter” mentality, someone who thrives on generating new business, building strong customer relationships, and driving growth across our Core 4 security solutions, including intrusion systems, fire alarms, video surveillance, and access control.
As part of our
EOS (Entrepreneurial Operating System)
structure, this position operates with clarity, accountability, and alignment. The ideal candidate is a self-starter with strong prioritization skills, committed to achieving key weekly, quarterly, and annual sales objectives.
This individual must embody the
DEPS Core Values: competence, compassion, accountability, attitude, respect, reliability, enthusiasm, and excellence , both in daily interactions and customer relations.
Key Responsibilities Business Development & Sales Growth
Actively prospect and generate new leads within the designated territory west of Goldsboro through cold calling, networking, relationship building, and targeted outreach. Utilize a consultative sales approach to identify customer needs, understand operational challenges, and uncover opportunities where DEPS solutions can provide meaningful value.
Establish presence in the Garner-area market by developing a strong regional pipeline aligned with EOS scorecard metrics and long-term growth objectives.
Conduct thorough site assessments and discovery conversations to evaluate security risks, operational requirements, and customer priorities. Recommend customized electronic security solutions tailored to residential, commercial, and industrial environments.
Prepare and deliver professional proposals, quotes, and presentations that clearly communicate system capabilities, value, and return on investment.
Consistently meet or exceed monthly and annual revenue targets while maintaining a strong focus on long‑term client relationships and sustainable business growth.
Customer Relationship Management
Build long‑term customer relationships through consistent follow‑up, a consultative sales approach, and a commitment to DEPS service standards. Seek to fully understand each client’s needs in order to recommend solutions that align with their goals, budget, and operational requirements.
Serve as a trusted advisor to customers by providing guidance on system design, product options, emerging technologies, and value‑added services.
Ensure smooth and proactive handoffs to installation and service teams, following EOS “Proven Process” expectations to maintain a seamless customer experience from sale through project completion.
Provide post‑sale support and ongoing relationship management to ensure customer satisfaction, system performance, and long‑term retention while identifying opportunities for future upgrades or expanded services.
Report to and collaborate closely with the sales team and operations, participating in weekly Level 10 Meetings and contributing to team Rocks.
Work with Operations, Service, and Installation teams to ensure seamless project execution.
Maintain accurate and up‑to‑date documentation in CRM systems, following DEPS accountability standards.
Represent DEPS professionally at community events, trade shows, and business networking functions.
Required Qualifications 3+ years of proven sales experience in the electronic security industry (intrusion, fire, CCTV, access control, or related technologies).
Demonstrated success as a salesperson with a track record of acquiring new business.
Strong understanding of system design, security technology, and integration practices.
Excellent communication, presentation, and negotiation skills.
Strong organizational habits and ability to manage multiple sales opportunities simultaneously.
Valid North Carolina driver’s license and clean driving record.
Ability to pass a background check and registration through the NC ASLB.
Preferred Qualifications Experience working within an EOS‑run organization or similar accountability framework.
Established professional network within Central or Eastern North Carolina.
Experience selling recurring monthly revenue (RMR) services.
Core Competencies Competence: Demonstrates strong product knowledge and consultative sales ability.
Compassion: Treats customers with empathy, respect, and understanding.
Accountability: Owns results, commitments, and follow‑through.
Attitude: Maintains a positive, solution‑focused mindset.
Respect: Supports teammates and customers through professional, courteous interactions.
Reliability: Consistent, dependable, and trustworthy.
Enthusiasm: Demonstrates passion for sales, growth, and helping customers protect what matters most.
Excellence: Strives to exceed expectations and deliver best‑in‑class service.
Working Conditions Territory‑based role with travel to customer sites throughout Eastern and Central North Carolina.
Standard Monday–Friday schedule with flexibility based on customer needs, events, and sales opportunities.
Competitive base salary + commission structure.
Company vehicle.
401(k) with employer match.
Ongoing professional development and industry training.
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Department: Sales, Reporting to Sales Manager
Reports Primarily to our Garner, NC
Service Territory: Raleigh and Surrounding Areas
FLSA: Fulltime, Exempt - Base Salary + Commission
Down East Protection Systems (DEPS) , a trusted leader in security solutions for more than 30 years, is seeking a highly driven Electronic Security Sales Specialist to build and expand our customer base throughout Raleigh and the surrounding areas, supporting the growth of our Garner office. This role requires a proactive “hunter” mentality, someone who thrives on generating new business, building strong customer relationships, and driving growth across our Core 4 security solutions, including intrusion systems, fire alarms, video surveillance, and access control.
As part of our
EOS (Entrepreneurial Operating System)
structure, this position operates with clarity, accountability, and alignment. The ideal candidate is a self-starter with strong prioritization skills, committed to achieving key weekly, quarterly, and annual sales objectives.
This individual must embody the
DEPS Core Values: competence, compassion, accountability, attitude, respect, reliability, enthusiasm, and excellence , both in daily interactions and customer relations.
Key Responsibilities Business Development & Sales Growth
Actively prospect and generate new leads within the designated territory west of Goldsboro through cold calling, networking, relationship building, and targeted outreach. Utilize a consultative sales approach to identify customer needs, understand operational challenges, and uncover opportunities where DEPS solutions can provide meaningful value.
Establish presence in the Garner-area market by developing a strong regional pipeline aligned with EOS scorecard metrics and long-term growth objectives.
Conduct thorough site assessments and discovery conversations to evaluate security risks, operational requirements, and customer priorities. Recommend customized electronic security solutions tailored to residential, commercial, and industrial environments.
Prepare and deliver professional proposals, quotes, and presentations that clearly communicate system capabilities, value, and return on investment.
Consistently meet or exceed monthly and annual revenue targets while maintaining a strong focus on long‑term client relationships and sustainable business growth.
Customer Relationship Management
Build long‑term customer relationships through consistent follow‑up, a consultative sales approach, and a commitment to DEPS service standards. Seek to fully understand each client’s needs in order to recommend solutions that align with their goals, budget, and operational requirements.
Serve as a trusted advisor to customers by providing guidance on system design, product options, emerging technologies, and value‑added services.
Ensure smooth and proactive handoffs to installation and service teams, following EOS “Proven Process” expectations to maintain a seamless customer experience from sale through project completion.
Provide post‑sale support and ongoing relationship management to ensure customer satisfaction, system performance, and long‑term retention while identifying opportunities for future upgrades or expanded services.
Report to and collaborate closely with the sales team and operations, participating in weekly Level 10 Meetings and contributing to team Rocks.
Work with Operations, Service, and Installation teams to ensure seamless project execution.
Maintain accurate and up‑to‑date documentation in CRM systems, following DEPS accountability standards.
Represent DEPS professionally at community events, trade shows, and business networking functions.
Required Qualifications 3+ years of proven sales experience in the electronic security industry (intrusion, fire, CCTV, access control, or related technologies).
Demonstrated success as a salesperson with a track record of acquiring new business.
Strong understanding of system design, security technology, and integration practices.
Excellent communication, presentation, and negotiation skills.
Strong organizational habits and ability to manage multiple sales opportunities simultaneously.
Valid North Carolina driver’s license and clean driving record.
Ability to pass a background check and registration through the NC ASLB.
Preferred Qualifications Experience working within an EOS‑run organization or similar accountability framework.
Established professional network within Central or Eastern North Carolina.
Experience selling recurring monthly revenue (RMR) services.
Core Competencies Competence: Demonstrates strong product knowledge and consultative sales ability.
Compassion: Treats customers with empathy, respect, and understanding.
Accountability: Owns results, commitments, and follow‑through.
Attitude: Maintains a positive, solution‑focused mindset.
Respect: Supports teammates and customers through professional, courteous interactions.
Reliability: Consistent, dependable, and trustworthy.
Enthusiasm: Demonstrates passion for sales, growth, and helping customers protect what matters most.
Excellence: Strives to exceed expectations and deliver best‑in‑class service.
Working Conditions Territory‑based role with travel to customer sites throughout Eastern and Central North Carolina.
Standard Monday–Friday schedule with flexibility based on customer needs, events, and sales opportunities.
Competitive base salary + commission structure.
Company vehicle.
401(k) with employer match.
Ongoing professional development and industry training.
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