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Retail and Admissions Associate

Carolina Museum of the Marine, Jacksonville, FL, United States


Operations Location:

Carolina Museum of the Marine, Jacksonville, NC 28540

Position Type:

Part-Time (approximately 25 hours per week)

Application Deadline:

March 27, 2026

Mission:

Honor, preserve, and teach the legacy of Carolina Marines and Sailors, inspiring future generations through their example.

Job Summary:

The Retail & Admissions Associate supports the daily operation of the museum’s front‑of‑house experience by rotating between the admissions desk and museum store. Associates welcome guests, process ticket and retail transactions, and help ensure visitors have an enjoyable and memorable experience at the Carolina Museum of the Marine. This role is ideal for individuals who enjoy working with the public in a fast-paced and mission‑driven environment.

Key Responsibilities Guest Experience

Greet museum visitors and provide friendly, helpful service

Process admissions tickets and museum memberships

Answer guest questions about exhibits, amenities, and museum policies

Help create a welcoming and engaging environment for visitors

Retail & Admissions Operations

Assist guests with retail purchases in the museum store

Operate the Point‑of‑Sale system for retail transactions

Restock merchandise and maintain organized displays

Assist with product presentation and store appearance

Front‑of‑House Support

Maintain cleanliness and organization of admissions and retail areas

Work collaboratively with Retail & Admissions Manager, leads, staff, and volunteers

Support daily opening and closing procedures

Assist with special events and busy visitor periods

Qualifications

Customer service or retail experience preferred but not required

Friendly, professional, and dependable

Comfortable interacting with a diverse group of visitors

Ability to learn basic POS and admissions systems

Interest in Marine Corps history or the museum’s mission is a plus

Availability We are seeking candidates who are consistently available for

one or both of these shifts , including weekends.

Museum open Tuesday–Sunday

Part‑time shifts are approximately 5 hours and generally fall within one of two windows:

Morning: 8:00 AM – 1:00 PM

Afternoon: 12:30 PM – 5:30 PM

Weekend availability required

Physical Requirements

Ability to stand for extended periods

Ability to lift up to 25 lbs occasionally

Why Join Us? Join our nonprofit museum, opening June 8, 2026, to honor Carolina Marines and Sailors and inspire future generations in a passionate, supportive team environment.

How to Apply Submit your resume, cover letter detailing relevant experience, and two references to careers@museumofthemarine.org. Applications will be accepted through March 27, 2026.

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