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Director of Operations Just posted

Sbhonline, New York, NY, United States


Director of Operations

Location:

Brooklyn, NY

Employment Type:

Full-Time, Remote

Schedule:

Monday through Friday, Standard Business Hours

Salary:

Based on Experience

Description A national conference organization is seeking a Director of Operations to lead the planning and execution of large-scale industry events. This is a fully remote, full-time consulting position supporting Energy Marketing Conference (EMC). The role is highly intensive during the 10–12 weeks leading up to each conference and requires travel for on‑site execution in Houston (Spring) and Washington, DC (Fall), typically 3–4 days per event.

This position is responsible for end‑to‑end operational execution, ensuring seamless conference delivery and fulfillment of all sponsor, exhibitor, and attendee requirements. The Director of Operations will work closely with leadership, including the Principal and Director of Sales and Marketing, to manage logistics, vendors, and timelines at a high level of detail and accountability.

What You’ll Do

Lead full‑cycle planning and execution of Spring (Houston) and Fall (Washington, DC) conferences

Oversee all conference logistics including venue coordination, A/V, catering, signage, registration, and exhibitor setup

Negotiate with hotels and vendors on room blocks, catering, internet, and event‑related services

Manage sponsor and exhibitor deliverables, ensuring all contractual benefits are fulfilled (booths, signage, ads, badges, etc.)

Coordinate with speakers to collect presentations, bios, headshots, and registration details

Oversee Eventbrite registration system, attendee communications, and reporting

Maintain and manage operational systems including mobile app platforms, website updates, and conference materials

Develop and track key operational documents including timelines, trackers, vendor logs, and status reports

Serve as the primary liaison between internal teams, vendors, and venue partners

Provide weekly updates to leadership on progress, risks, and deliverables

On‑Site Responsibilities

Manage all on‑site conference operations including registration desk, exhibitor hall setup, signage, and logistics execution

Coordinate hotel staff, A/V teams, vendors, photographers, and event personnel

Oversee food and beverage execution and overall attendee experience

Handle event breakdown, packing, and post‑event logistics

Post‑Conference Responsibilities

Conduct post‑event analysis and deliver operations report with recommendations for improvement

Ensure all photos, videos, and event assets are properly archived and delivered

Coordinate post‑event communications, including speaker follow‑ups and promotional content

Update website with upcoming conference details and past attendee information

Collaborate with internal teams on post‑event marketing and content distribution

Requirements

Strong project management skills with the ability to manage multiple timelines and stakeholders

Exceptional organization, communication, and follow‑up skills

Ability to work in a fast‑paced, high‑pressure environment with strict deadlines

Willingness to travel for on‑site conference execution (2–3 events annually)

Tech‑comfortable with platforms such as Eventbrite, CRM systems, and project management tools

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