Senior ServiceNow IT Asset Management (ITAM) Integration Contractor
GlobexPeople, Granite Heights, WI, United States
Overview
We are urgently looking for Senior ServiceNow IT Asset Management (ITAM) Integration Contractor to support our US team.
Responsibilities
Design and implement bi-directional integrations between ServiceNow and SAP Ariba supporting Hardware Asset Management (HAM) and Software Asset Management (SAM).
Implement and support ServiceNow Ariba Spoke integrations to retrieve Purchase Order (PO) and Purchase Requisition (PR) data from Ariba.
Synchronize PO/PR statuses (Requested, Ordered, Completed, Canceled, Rejected).
Send receiving confirmations from ServiceNow back to Ariba.
ServiceNow Configuration & Development
Configure and extend ServiceNow Procurement and ITAM modules, including Purchase Orders (PO), Purchase Requisitions (PR), Receiving Slips and Receiving Lines.
Build and maintain Flow Designer flows, Script Includes, REST integrations.
Implement error handling, logging, and retry mechanisms.
System Ownership & Data Integrity
Ensure ServiceNow remains the system of record for assets and software entitlements.
Ensure SAP Ariba remains the system of record for procurement.
Troubleshoot and resolve integration failures, data mismatches, and reconciliation issues.
Delivery & Support
Support User Acceptance Testing (UAT), production deployments, and post-go-live stabilization.
Provide technical documentation and knowledge transfer to internal teams.
Partner with cross-functional teams: IT Operations, ITSM, Procurement, Finance, Security Operations.
Translate business and procurement requirements into technical integration solutions.
Support decision-making related to software purchases originating in Ariba, PR/PO closure conditions, rejected or canceled procurement scenarios.
Collaborate with Security Operations to ensure asset visibility supports vulnerability management, CMDB accuracy, risk and compliance initiatives.
Qualifications
7+ years of hands‑on ServiceNow experience.
Strong experience with IT Asset Management Professional (HAM & SAM), procurement and PO lifecycle, IntegrationHub and Flow Designer, advanced server‑side JavaScript (ServiceNow), SAP Ariba knowledge.
Hands‑on experience integrating with SAP Ariba APIs.
Strong understanding of Purchase Requisitions (PR), Purchase Orders (PO), Contracts, Suppliers, financial and asset data models, approval, rejection, and receiving workflows.
Integration & technical skills: REST/SOAP API integration, data mapping and transformation.
Strong troubleshooting and production support experience.
Solid understanding of procurement-to-asset lifecycle processes, experience with large‑scale enterprise integrations, familiarity with CMDB and asset reconciliation processes.
Experience in regulated environments (finance, healthcare, etc.).
If interested, send your CV to jorgie@globexpeople.com.
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Responsibilities
Design and implement bi-directional integrations between ServiceNow and SAP Ariba supporting Hardware Asset Management (HAM) and Software Asset Management (SAM).
Implement and support ServiceNow Ariba Spoke integrations to retrieve Purchase Order (PO) and Purchase Requisition (PR) data from Ariba.
Synchronize PO/PR statuses (Requested, Ordered, Completed, Canceled, Rejected).
Send receiving confirmations from ServiceNow back to Ariba.
ServiceNow Configuration & Development
Configure and extend ServiceNow Procurement and ITAM modules, including Purchase Orders (PO), Purchase Requisitions (PR), Receiving Slips and Receiving Lines.
Build and maintain Flow Designer flows, Script Includes, REST integrations.
Implement error handling, logging, and retry mechanisms.
System Ownership & Data Integrity
Ensure ServiceNow remains the system of record for assets and software entitlements.
Ensure SAP Ariba remains the system of record for procurement.
Troubleshoot and resolve integration failures, data mismatches, and reconciliation issues.
Delivery & Support
Support User Acceptance Testing (UAT), production deployments, and post-go-live stabilization.
Provide technical documentation and knowledge transfer to internal teams.
Partner with cross-functional teams: IT Operations, ITSM, Procurement, Finance, Security Operations.
Translate business and procurement requirements into technical integration solutions.
Support decision-making related to software purchases originating in Ariba, PR/PO closure conditions, rejected or canceled procurement scenarios.
Collaborate with Security Operations to ensure asset visibility supports vulnerability management, CMDB accuracy, risk and compliance initiatives.
Qualifications
7+ years of hands‑on ServiceNow experience.
Strong experience with IT Asset Management Professional (HAM & SAM), procurement and PO lifecycle, IntegrationHub and Flow Designer, advanced server‑side JavaScript (ServiceNow), SAP Ariba knowledge.
Hands‑on experience integrating with SAP Ariba APIs.
Strong understanding of Purchase Requisitions (PR), Purchase Orders (PO), Contracts, Suppliers, financial and asset data models, approval, rejection, and receiving workflows.
Integration & technical skills: REST/SOAP API integration, data mapping and transformation.
Strong troubleshooting and production support experience.
Solid understanding of procurement-to-asset lifecycle processes, experience with large‑scale enterprise integrations, familiarity with CMDB and asset reconciliation processes.
Experience in regulated environments (finance, healthcare, etc.).
If interested, send your CV to jorgie@globexpeople.com.
#J-18808-Ljbffr