Account Manager
Snelling Staffing, Des Moines, IA, United States
Schedule:
Monday–Friday, 8:00 AM – 4:30 PM
About Snelling Snelling is a nationally recognized staffing and workforce solutions organization serving administrative, clerical, light industrial, warehouse, and professional clients nationwide. Our team focuses on delivering reliable staffing solutions while building long-term partnerships with our clients.
Position Summary The Account Manager serves as the primary relationship manager for assigned client accounts. This role is responsible for delivering exceptional service, coordinating staffing needs, and growing existing accounts through strong partnerships and proactive communication.
This is a client-facing role ideal for someone who enjoys relationship management, problem solving, and helping businesses solve workforce challenges.
Key Responsibilities
Serve as the primary point of contact for assigned client accounts
Manage job order intake and clearly communicate client staffing needs
Conduct on-site client visits and maintain strong working relationships
Partner closely with recruiting teams to ensure timely and accurate candidate placement
Monitor service quality and resolve client concerns quickly and professionallyMaintain accurate documentation for client accounts and job orders
Identify opportunities to expand services within existing accounts
Support branch operations and contribute to client retention and growth
Qualifications
Previous experience in account management, customer service, or a client-facing role (staffing industry experience is a plus)
Strong communication, relationship-building, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Comfortable working both in the office and on-site with clients
Professional, dependable, and solution-oriented mindset
Performance-based bonus opportunities
Monday–Friday schedule with strong work-life balance
Opportunity to grow into senior account management or leadership roles
Collaborative and supportive team environment
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Monday–Friday, 8:00 AM – 4:30 PM
About Snelling Snelling is a nationally recognized staffing and workforce solutions organization serving administrative, clerical, light industrial, warehouse, and professional clients nationwide. Our team focuses on delivering reliable staffing solutions while building long-term partnerships with our clients.
Position Summary The Account Manager serves as the primary relationship manager for assigned client accounts. This role is responsible for delivering exceptional service, coordinating staffing needs, and growing existing accounts through strong partnerships and proactive communication.
This is a client-facing role ideal for someone who enjoys relationship management, problem solving, and helping businesses solve workforce challenges.
Key Responsibilities
Serve as the primary point of contact for assigned client accounts
Manage job order intake and clearly communicate client staffing needs
Conduct on-site client visits and maintain strong working relationships
Partner closely with recruiting teams to ensure timely and accurate candidate placement
Monitor service quality and resolve client concerns quickly and professionallyMaintain accurate documentation for client accounts and job orders
Identify opportunities to expand services within existing accounts
Support branch operations and contribute to client retention and growth
Qualifications
Previous experience in account management, customer service, or a client-facing role (staffing industry experience is a plus)
Strong communication, relationship-building, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Comfortable working both in the office and on-site with clients
Professional, dependable, and solution-oriented mindset
Performance-based bonus opportunities
Monday–Friday schedule with strong work-life balance
Opportunity to grow into senior account management or leadership roles
Collaborative and supportive team environment
#J-18808-Ljbffr