Financial Aid Advisor
NMSU, Las Cruces, NM, United States
Contact
Department Contact:
Maria Hernandez, 575-646-7598, mgh1@nmsu.edu
Internal or External Search:
External - Open to all applicants
Advertising Summary:
The University Financial Aid and Scholarship Services Department is seeking a highly motivated student centered individual with excellent customer service skills to join the Financial Aid team.
Position Details Position Title:
Financial Aid Advisor
College/Division:
Student Success & Enroll Management
Department:
521040-UNIV FIN AID & SCHOLARSHIP SVCS
Location:
Las Cruces
Target Hourly/Salary Rate:
43,908.80
Appointment Full-time Equivalency:
1.0
FLSA Status:
Exempt
Bargaining Unit Announcement:
This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding:
Not Applicable
Standard Work Schedule:
Standard (M-F, 8-5)
Job Duties and Responsibilities
Financial Aid Advising and Counseling: Provide personalized one‑on‑one advising to students, prospective students, and families on financial aid options, eligibility, and application processes. Assist students in understanding the Student Aid Index (SAI), Cost of Attendance (COA), and their financial need calculations. Guide students through the financial aid process, including advising on specialized programs like MAP, study abroad, and consortium agreements. Support students facing financial or personal hardships through appeals, professional judgment requests, and financial hardship counseling. Offer specialized advising to diverse student populations, including veterans, undocumented students, graduate students, and independent students.
Applicant Processing and Award Packaging: Review and analyze FAFSA applications for accuracy, completeness, and eligibility. Collect and verify documentation for federal and institutional verification processes. Package and award financial aid according to federal, state, and institutional guidelines, ensuring that changes in student enrollment or status are reflected in aid packages. Adjust financial aid awards based on changes in funding, enrollment, or following successful appeals or professional judgment requests.
Data Records Management: Ensure accurate entry, maintenance, and updating of student financial aid records in the system (e.g., Banner). Track and monitor award amounts, loan limits, and aggregate borrowing data using federal databases (e.g., NSLDS, COD). Maintain electronic financial aid files and ensure FERPA compliance. Conduct data analysis and generate reports on financial aid distribution, trends, and SAP evaluations.
Regulatory Compliance and Policy Oversight: Stay up‑to‑date with federal and state financial aid regulations, monitor and manage Satisfactory Academic Progress (SAP) evaluations, oversee the SAP appeal process, create academic plans for approved appeals, develop and implement internal procedures to ensure compliance, and ensure the university’s adherence to related policies.
Outreach, Training and Presentations: Represent the university at community and high school outreach events to educate prospective students and families. Present financial aid at orientations, workshops, and training sessions for staff and other departments. Collaborate with admissions, registrar, and academic affairs to support retention and success. Create and deliver training materials and resources for internal staff and external partners. Stay current with best practices and participate in ongoing professional development.
Miscellaneous duties as assigned.
Qualifications
Required Education and Experience:
Associate's Degree + 2 years of relevant experience or a Bachelor's degree.
Preferred Qualifications:
Bachelor's degree preferred.
Special Certification/Licensure:
Not specified.
Working Conditions and Physical Effort Environment:
Work is normally performed in a typical interior/office environment.
Physical Effort:
No or very limited physical effort required.
Lifting Requirements:
Requires handling of average-weight objects up to 10 lbs or some standing or walking.
Risk:
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
#J-18808-Ljbffr
Maria Hernandez, 575-646-7598, mgh1@nmsu.edu
Internal or External Search:
External - Open to all applicants
Advertising Summary:
The University Financial Aid and Scholarship Services Department is seeking a highly motivated student centered individual with excellent customer service skills to join the Financial Aid team.
Position Details Position Title:
Financial Aid Advisor
College/Division:
Student Success & Enroll Management
Department:
521040-UNIV FIN AID & SCHOLARSHIP SVCS
Location:
Las Cruces
Target Hourly/Salary Rate:
43,908.80
Appointment Full-time Equivalency:
1.0
FLSA Status:
Exempt
Bargaining Unit Announcement:
This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding:
Not Applicable
Standard Work Schedule:
Standard (M-F, 8-5)
Job Duties and Responsibilities
Financial Aid Advising and Counseling: Provide personalized one‑on‑one advising to students, prospective students, and families on financial aid options, eligibility, and application processes. Assist students in understanding the Student Aid Index (SAI), Cost of Attendance (COA), and their financial need calculations. Guide students through the financial aid process, including advising on specialized programs like MAP, study abroad, and consortium agreements. Support students facing financial or personal hardships through appeals, professional judgment requests, and financial hardship counseling. Offer specialized advising to diverse student populations, including veterans, undocumented students, graduate students, and independent students.
Applicant Processing and Award Packaging: Review and analyze FAFSA applications for accuracy, completeness, and eligibility. Collect and verify documentation for federal and institutional verification processes. Package and award financial aid according to federal, state, and institutional guidelines, ensuring that changes in student enrollment or status are reflected in aid packages. Adjust financial aid awards based on changes in funding, enrollment, or following successful appeals or professional judgment requests.
Data Records Management: Ensure accurate entry, maintenance, and updating of student financial aid records in the system (e.g., Banner). Track and monitor award amounts, loan limits, and aggregate borrowing data using federal databases (e.g., NSLDS, COD). Maintain electronic financial aid files and ensure FERPA compliance. Conduct data analysis and generate reports on financial aid distribution, trends, and SAP evaluations.
Regulatory Compliance and Policy Oversight: Stay up‑to‑date with federal and state financial aid regulations, monitor and manage Satisfactory Academic Progress (SAP) evaluations, oversee the SAP appeal process, create academic plans for approved appeals, develop and implement internal procedures to ensure compliance, and ensure the university’s adherence to related policies.
Outreach, Training and Presentations: Represent the university at community and high school outreach events to educate prospective students and families. Present financial aid at orientations, workshops, and training sessions for staff and other departments. Collaborate with admissions, registrar, and academic affairs to support retention and success. Create and deliver training materials and resources for internal staff and external partners. Stay current with best practices and participate in ongoing professional development.
Miscellaneous duties as assigned.
Qualifications
Required Education and Experience:
Associate's Degree + 2 years of relevant experience or a Bachelor's degree.
Preferred Qualifications:
Bachelor's degree preferred.
Special Certification/Licensure:
Not specified.
Working Conditions and Physical Effort Environment:
Work is normally performed in a typical interior/office environment.
Physical Effort:
No or very limited physical effort required.
Lifting Requirements:
Requires handling of average-weight objects up to 10 lbs or some standing or walking.
Risk:
Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
#J-18808-Ljbffr