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Product Owner *Onsite Phoenix

Hallmark Global Solutions Ltd, Phoenix, AZ, United States


Key Responsibilities: Product Strategy and Roadmap Define the long-term product vision and roadmap for data driven and AI/ML driven products that enables personalization at scale. Champion customer centricity through data and insights, identifying high-impact use cases that improve relevancy, engagement and satisfaction AI/ML integration and Data insights Collaborate with Data Science and Engineering teams to build, deploy, and monitor ML Models for personalization, segmentation, predictive experiences Translate data signals and model outputs into actionable, personalized product features across Planning, booking, marketing, servicing and lifestyle use cases Partner with Data science team to define model requirements and interpret model outcomes Collaborate with Privacy, Compliance, Legal, Model Governance teams to ensure compliance, Risk mitigation, Model approvals. Enable data pipelines, experimentation frameworks, and real time personalization engines in collaboration with engineering Stakeholder Influence and Adoption Act as a strategic partner to stakeholders across business units, advocating the use of data and AI Powered tools Partner with Marketing, Online, Servicing and Personalization, Analytics, Risk, Customer support, Big Data, Data Governance, Data science, Engineering stakeholders to drive adoption of AI powered solutions Translate complex data and AI concepts into clear business value for non-technical audiences PI Planning Actively participate in Agile PI Planning sessions- prioritizing features, identifying dependencies, and ensuring team capacity is aligned with delivery expectations Manage cross-functional collaboration across organization ( data, engineering, compliance, experience design, data science etc)