
SaaS Client Experience Engineer - PBS Support
Input 1, Westlake Village, CA, United States
A leading software company in California is looking for a Client Experience Associate to enhance customer satisfaction through effective problem solving and technical support. The role involves managing incoming support queries related to the Premium Billing System, troubleshooting client issues, and ensuring efficient response to support tickets. The ideal candidate will have a Bachelor's degree and 3 years of relevant experience in client or technical support roles. Strong communication and troubleshooting skills are essential.
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